Senior IT Capacity Management Engineer

2 weeks ago


Raleigh, North Carolina, United States WELLS FARGO BANK Full time
The Capacity Planning Specialist at Wells Fargo

  • Execute capacity planning strategies aligned with business objectives and technology service delivery goals.
  • Implement and optimize advanced capacity monitoring tools and technologies.
  • Develop a capacity management governance framework with risk assessment, performance management, forecasting, and regulatory compliance.
  • Champion automation solutions to streamline capacity provisioning, scaling, and workload management processes.
  • Collaborate with cross-functional teams to align capacity planning with business requirements.
  • Drive capacity optimization initiatives using workload profiling and forecasting.
  • Define component-level server metrics for capacity management reporting and analysis.
  • Communicate technical concepts and insights effectively to stakeholders and teams.
  • Monitor infrastructure performance metrics for trends, anomalies, and improvements.
  • Participate in evaluating decisions in Control Management.
  • Implement risk monitoring and reporting processes and controls.
  • Provide compliance risk expertise for specific compliance program elements.
  • Recommend process improvement and risk control development.
  • Promote knowledge sharing and continuous learning within the team and organization.
  • Stay updated on industry trends and best practices in capacity management and IT infrastructure.
Required Qualifications:
  • 5+ years of Systems Engineering or Technology Architecture experience.
  • 2+ years of Risk Management or Business Controls experience.
  • 5+ years of IT Capacity Management, Planning, Design, Forecasting, and Reporting.
  • 5+ years of IT Service Delivery Interface experience.
  • 5+ years of technical knowledge in IT Operating Systems, Storage, Databases, and Networks.
  • 2+ years of experience with Enterprise monitoring and visualization tools.
Desired Qualifications:
  • Excellent communication skills for technical and business audiences.
  • 5+ years of experience in Process automation, machine learning, and data engineering.
  • Ability to influence management on technical solutions.
  • Experience in partnering with developers and architects for problem resolution.
  • Knowledge of Agile practices and working with Agile teams.
  • Experience with application capacity and performance modeling using advanced tools.
  • Ability to understand and effectively communicate about technical compliance standards.
  • Strong experience with automations in cloud environments like GCP or Azure.
Job Expectations:
  • Ability to work on-site
  • Relocation assistance not available
  • Position does not allow for visa sponsorship


At Wells Fargo, diversity, equity, and inclusion are valued in the workplace; applications welcome from all qualified candidates, regardless of background.

Employees focus on customer relationships with a risk-compliant culture, ensuring success through risk programs and compliance adherence.

Applications are evaluated without regard to race, gender, religion, or other legally protected characteristics.

Applicants with Disabilities: Request accommodations through Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy: Wells Fargo maintains a drug-free workplace.


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