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support specialist
1 week ago
support specialist page is loaded **support specialist**
**support specialist**
locationsMt. Pleasant-1501 N Hwy 17 Unit A time typePart time posted onPosted Today job requisition idR Store - MT. PLEASANT, SC**We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world**
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**
Complete office work to include cash reconciliation and time edits. Support in providing a well merchandised and in-stock store for the customer to shop. Complete merchandise operations to include RTVs, Price Changes and NOHs. Delivering friendly customer service.**Major Activities**
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
Conduct cash reconciliation and bank deposits and time edits
Complete inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities
Complete merchandising processes to include Negative On Hand (NOH) review and price changes
Maintain brand visual standards and signage standards
Assist with on-boarding of new Team Members
Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Support shrink and safety programs
Support Sunday (Friday in CAN) Ad set process and ensure signs are maintained and visible to customer; sign Daily Deals
Assist with Omni channel processes
Support freight flow processes; perform Store In Stock Optimization (SISO) duties
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
Operate cash register and line busting as assigned
Acknowledge customers, help locate product and provide solutions
Support an accurate inventory to drive sales and reduce shrink
Other duties as assigned
**Minimum Education**
Must be at least 18 years of age
**Minimum Type of experience the job requires**
Basic computer skills
**Preferred Type of experience the job requires**
Retail and cash handling experience is preferred
**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**
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