Pet Services Associate

7 days ago

Columbus, Ohio, United States Service Corporation International Full time

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work

The Pet Services Associate is part of a team promoting healing experiences for our grieving Pet families. The Associate will work closely with other team members, departments, and clients to ensure procedures, policies, ongoing office support and exemplary customer satisfaction are achieved. This position requires a hardworking and energetic individual that is passionate for pets.

JOB RESPONSIBILITIES

  • Assists families with choosing services for the pet's aftercare, including urn selection, personalized merchandise and keepsake items
  • Fills out paperwork with client selections and inputs in computer system
  • Receives and makes calls on a multi-line phone system
  • Communicates with clients and veterinary clinics
  • Calculates and processes payments
  • Files records
  • Drives to local veterinary clinics as needed;1-3 times per week
  • Picks up deceased pets from clinics and occasionally at client residences
  • Delivers cremated remains to local veterinary clinics and funeral chapels
  • Creates keepsake items such as ink and clay prints
  • Cremates pets of various sizes 2-3 days per week
  • Performs weekly maintenance of cremation retort machines
  • Actively participates in cross training of other roles in the department including courier and crematory operator
  • This is not intended to be an all-inclusive list of the essential functions or duties related to this job
MINIMUM Requirements

Education
  • High school diploma or equivalent
Certification/License
  • Valid state driver's license in good standing with auto insurance
Experience
  • Two (2) years of customer service experience
  • One (1) year merchandising experience
  • One (1) year with death care industry preferred
  • One (1) year working in a veterinarian clinic/office preferred
Knowledge, Skills and Abilities
  • Ability to handle unforeseen challenges while being creative, empathetic, accommodating and calm in a death care environment
  • Possesses a high degree of honesty, integrity, and reliability
  • Ability to communicate in an organized and thorough manner
  • Ability to maintain a favorable and upbeat disposition for grieving families and contribute towards team morale
  • Proficient in Microsoft Office preferred
  • Ability to travel locally as needed
  • Ability to lift up to 50 pounds without assistance, and up to 200 pounds with assistance
  • Ability to work in extreme temperature variances
  • Comfortable handling deceased pets in various conditions
Work CONDITIONS

Work Environment
  • Work indoors and occasional outdoors during all seasons and weather conditions
  • Local and/or multiple location traveling required
  • Comply with Field dress code policy
Work Postures
  • Frequent, continuous periods of time standing, up 6 hours per day
  • Sitting continuously for many hours per day, up to 6 hours per day
  • Climbing stairs to access buildings frequently
Physical Demands
  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
  • Lifting up to 50 pounds without assistance; up to 200 pounds with assistance
Work Hours
  • Working beyond "standard" hours as the need arises
  • Travel locally up to 50%
Postal Code: 43215

Category (Portal Searching): Operations

Job Location: US-OH - Columbus

  • Customer Care Specialist Pet Services Columbus

    6 days ago

    Columbus, Ohio, United States Pet Palace Resorts Full time

    Full & Part Time Positions AvailableJob SummaryThe Customer Care Specialist is responsible for creating a successful customer experience for clients and their loved ones. Customer Care Specialists are responsible for answering all customer questions and/or concerns regarding services at the Pet Palace.Company Culture & PerksOur team members are hardworking,...

  • Client Service Coordinator

    6 days ago

    Columbus, Ohio, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTIONThe Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Mobile Pet Groomer

    1 month ago

    Columbus, Ohio, United States Furry Land Central Ohio Full time

    Benefits:401(k)401(k) matchingBonus based on performanceFlexible scheduleAre you a talented pet groomer with a love for animals and a desire to bring convenience and care to pet owners in Central Ohio? Join our team as a Mobile Pet Groomer and become part of our mission to keep pets happy, healthy, and looking their bestJob Description: Furry Land of Central...

  • Mobile Pet Groomer

    3 weeks ago

    Columbus, Ohio, United States Furry Land Central Ohio Full time

    Benefits:401(k)401(k) matchingBonus based on performanceFlexible scheduleAre you a talented pet groomer with a love for animals and a desire to bring convenience and care to pet owners in Central Ohio? Join our team as a Mobile Pet Groomer and become part of our mission to keep pets happy, healthy, and looking their bestJob Description: Furry Land of Central...

  • Retail Sales Associate/Guest Advisor

    6 days ago

    Columbus, Ohio, United States Petco Full time

    **Retail Sales Associate/Guest Advisor** Category: Stores Location: 4216 Easton Gateway Dr, Columbus , OH 43219 Schedule: Part_time Provide a great experience by engaging with guests utilizing your acquired skills and training. Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product...

  • Sales Associate

    6 days ago

    Columbus, Ohio, United States Trilogy Health Services Full time

    **Sales Associate** Taylor Springs Health Campus Gahanna, OH, US Sales/Marketing JOB DESCRIPTION **What You Can Expect:** Hours for this position are Tuesday-Saturday, 10am-6:30pm. Trilogy Health Services is looking for a sales associate to join our sales and marketing team. Our sales associate partners with our sales and marketing leaders to help promote...

  • Environmental Services Associate

    6 days ago

    Columbus, Ohio, United States OhioHealth Full time

    Description Summary: Environmental Service Associates are responsible for cleaning and maintaining specified areas within the organization. They provide customer service by ensuring the cleanliness of patient rooms, public areas, and service areas. Their tasks support departmental and organizational processes with specific job assignments. Minimum...

  • Event Services Associate, CASE

    4 weeks ago

    Columbus, Ohio, United States The Ohio State University Full time

    Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use...

  • Event Services Associate, CASE

    3 weeks ago

    Columbus, Ohio, United States The Ohio State University Full time

    Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use...

  • Customer Service Sales Associate

    6 days ago

    Columbus, Ohio, United States Columbus Region Full time

    Join our team as a Sales Associate Customer Service Representative at STC Direct in ColumbusHands-on training for professional developmentOpportunities for leadership growthRecognition for achievements and performance-based earning potentialDynamic work environment with no cubicles or micromanagementConsistent schedule for work-life balanceKey...

  • Associate Director Periop Services

    3 weeks ago

    Columbus, Ohio, United States The Ohio State University Full time

    Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use...

  • Associate Director Periop Services

    6 days ago

    Columbus, Ohio, United States The Ohio State University Full time

    Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use...

  • Retail Sales Associate

    3 weeks ago

    Columbus, Ohio, United States MARSHALLS Full time

    Opportunity: Contribute To The Growth Of Your CareerResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards....

  • Pharmacy Customer Service Associate

    3 weeks ago

    Columbus, Ohio, United States Walgreens Full time

    Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for...

  • Environmental Services Tech

    3 weeks ago

    Columbus, Ohio, United States HCA Healthcare Full time

    Description IntroductionDo you have the PRN career opportunities as a(an) Environmental Services Tech - PRN you want with your current employer? We have an exciting opportunity for you to join Angel Medical Center which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsAngel Medical Center, offers a total rewards package...

  • Environmental Services Tech

    4 weeks ago

    Columbus, Ohio, United States HCA Healthcare Full time

    Description IntroductionDo you have the PRN career opportunities as a(an) Environmental Services Tech - PRN you want with your current employer? We have an exciting opportunity for you to join Angel Medical Center which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsAngel Medical Center, offers a total rewards package...

  • Field Services Engineering Business Manager, Field Services Engineering

    6 days ago

    Columbus, Ohio, United States Amazon Data Services, Inc. Full time

    Job Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the...

  • Field Services Engineering Business Manager, Field Services Engineering

    3 weeks ago

    Columbus, Ohio, United States Amazon Data Services, Inc. Full time

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....

  • Warehouse Associate

    6 days ago

    Columbus, Ohio, United States Paradies Na Full time

    ** Warehouse Associate** **Job Category****:** Warehouse Associate **Requisition Number****:** WAREH05926 Showing 1 location **Job Details** **Description** **If this this describes you, then Paradies Lagardre Travel Retail is the place for you Imagine being part of the team that manages 10 retail stores throughout John Glenn International Airport. Brooks...

  • Sales Associate

    6 days ago

    Columbus, Ohio, United States American Signature Furniture Full time

    As a valued member of our inside sales team, you are the first person that our customer meets when they enter the store. Selling and achieving goals is in your DNA. You understand that our company is dedicated tomaniacalcustomer service and it starts Sales Associate, Sales, Associate, Customer Experience, Retail