Assistant General Manager

2 weeks ago


New Orleans, Louisiana, United States Aimbridge Hospitality Full time

Job Summary:

As the Assistant Hotel Manager at our beautiful property in the Garden District, your main mission is to ensure guest satisfaction and the smooth operation of the hotel in the absence of the General Manager or Manager on Duty.

You will work closely with the General Manager to enhance hotel profitability through revenue generation, cost control, guest satisfaction, and team development.

  • 5 years of progressive experience in Rooms or F&B department at a hotel, or a 4-year college degree with 2-3 years of relevant experience, or a 2-year degree with 3-4 years of experience.
  • Prior supervisory experience is a must.
  • Proficiency in Windows Operating Systems is required.
  • Ability to make quick and accurate decisions, especially in high-pressure situations.
  • Capacity to handle and resolve workplace issues effectively.
  • Good understanding of financial information, basic arithmetic, and clear communication skills.

Responsibilities:

  • Approach all interactions with guests and employees with a friendly and service-oriented attitude.
  • Ensure adherence to safety standards and regulations for efficient hotel operations.
  • Collaborate with department heads to comprehend their roles and impact on hotel operations.
  • Support revenue generation initiatives and participate in the sales effort.
  • Aid in the development of both managerial and hourly employees through training programs.
  • Assist in creating an environment where employees can make decisions to enhance guest satisfaction.
  • Support the General Manager in financial report creation and meeting all relevant deadlines.
  • Participate in MOD coverage as scheduled and oversee service standards training.
  • Be present in public areas during peak times to assist guests.
  • Maintain procedures for handling the hotel safe and ensure all meetings take place on the property.

Company Overview:

Join Aimbridge Hospitality, the leading third-party hotel management company with a vast portfolio of over 1,550 hotels globally. Our passionate associates thrive in a culture of excellence and are dedicated to delivering exceptional guest experiences.

Experience a world of opportunities with Aimbridge Hospitality and be part of our journey towards success.

Benefits:

  • Competitive benefits package including Medical, Dental, and Vision Coverage.
  • Short-Term and Long-Term Disability, Term Life and AD&D Insurance.
  • Paid Time Off, Employee Assistance Program, and 401k Retirement Plan.


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