Shift Leader

3 weeks ago

Washington, Washington, D.C., United States The Angry Jerk Full time

The Angry Jerk - Merriweather is looking for Shift Leaders to join our fast-growing team in a vital role We are looking for an experienced, passionate hospitality professional to provide leadership support to the Front of House team to provide superb hospitality to both our guests and our community.


Key Responsibilities:

  • Direct supervision of the front of house & back of house employees on a daily basis, ensuring policies and processes are being followed and inspecting operational flow on a continuous basis.
  • Responsible for overseeing the floor during service; ensuring the team stays on task and delegating assignments as needed.
  • Ensure guest satisfaction; interacting with guests and engaging in service recovery when issues arise.
  • Ensure all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Ensure that all food and beverages are consistently prepared and served according to presentation standards and recipes.
  • Be proactive in reaching our Company goals in sales, service, appearance; while creating a positive, fun and productive working environment.
  • Ensure compliance with department of health standards, maintaining superior cleanliness and sanitation throughout the restaurant.
  • Identify potential safety hazards and initiate corrective action; ensuring the restaurant is safe for both employees and guests.
  • Perform other duties as assigned.

Qualifications:

  • 12 years of restaurant shiftlead / supervisory experience in a fastcasual, or upscalecasual restaurant.
  • Ability to multitask and work in a fast paced environment while effectively delegating tasks.
  • Must be proficient with computers and have excellent written and verbal communication skills.
  • Must be able to work a flexible schedule to include weekends and holidays.
  • Must be able to lift / carry items up to 40 lbs. and push / pull items up to 75 lbs.
  • Must be able to walk/stand for extended periods of time, with frequent bending, twisting, squatting and reaching overhead.

Job Types:
Full-time, Part-time

Pay:
$ $23.65 per hour

Expected hours:
per week

Benefits:

  • Employee discount

Experience level:

  • 2 years

Restaurant type:

  • Fast casual restaurant
  • Quick service & fast food restaurant

Shift:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Ability to Commute:

  • Washington, DC required)

Work Location:
In person

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