Customer Service

2 weeks ago

Fremont, California, United States Premier Subaru of Fremont Full time

Premier Subaru of Fremont is part of an established, successful Premier Automotive Group with over 32 stores in 7 states nationwide We represent top brands such as Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation."

Premier Subaru of Fremont is currently seeking a Cashier/Customer Service Representative, Part-Time

What We Offer

  • Competitive compensation plan based on experience with an hourly compensation range of $16.00 to $18.00 per hour.
  • Medical, Dental and Vision Insurance
  • 401(k) with company match
  • Premium, ongoing professional development
  • Participate in Giving Hope Community Service days.
  • Employee Programs for referral bonus, vehicle acquisition, and automotive purchases

.
Duties and Responsibilities:

  • Processing cash/check/credit card payments from customers and outside companies
  • Perform closing procedures including balancing cash drawer and completing a transaction log.
  • Maintain all files and logs in a logical organization and process all paperwork.
  • Respond to internet inquiries with courtesy, accuracy, and professionalism.
  • Generate services appointments.
  • Conduct phone surveys to assess customer preferences and quality of experience.
  • Effectively utilize lead management tools.
  • Compile all necessary reports, forms, and other documentation on a timely basis.
  • Perform other job-related duties as assigned.
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
  • Answering phones and directing calls to the appropriate person or department
  • Acknowledge external and internal customers immediately and in a friendly and courteous manner.
  • General clerical duties
  • Part-Time work on afternoon to evening and full day on Saturday
  • Providing support to team members in other departments as needed

Qualifications:

  • Ability to present information in a clear and professional manner.
  • Ability to manage one's own time effectively.
  • Ability to type efficiently.
  • Basic & phone computer skills.
  • Possesses basic problem-solving skills.
  • Punctual, Able to multitask oriented.
  • Possesses basic computer skills and knowledge of Word and Excel
  • Available to work weekends.

Pay Incentives

  • The Cashier/Customer Service Representative has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $16.00 to $18.00.

Pre-employment drug test / background check required, which will help assure we build a team of people who can best work with others and serve our customer's needs. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Part-time

Pay: Based on experience

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