Digital Adoption Solution Developer

7 days ago


Tempe, Arizona, United States State Farm Mutual Automobile Insurance Company Full time
Tempe, Arizona; Dunwoody, Georgia; Richardson, Texas; Bloomington, Illinois

  • Human Resources, Training, and Business Support
  • Regular Full Time
  • 37620

Job Description:

Overview
We are not just offering a job but a meaningful career Come join our passionate team


As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry.

State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.


We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance.

Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more

Visit our Careers page for more information on our benefits, locations and the process of joining the State Farm team

Responsibilities

Responsibilities:

  • Possesses an understanding of how digital adoption technology solutions meet the business outcomes and offers a range of solutions for business partners
  • Participates in sprint planning; provides work estimates to deliver product stories; owns development stories
  • Completes required design and build to satisfy the defined acceptance criteria and deliver desired outcome
  • Provides product and/or process expertise while leading solution design, considering risks, mitigations, performance, user experience, and testability
  • Assists in development of automated testing, contributes to test approach and scenarios for requirements, and supports builds as necessary
  • Completes required documentation to communicate information to deployment, maintenance, and business teams
  • Utilizes agile development practices, build, data and testing standards, security practices, quality reviews, solution management, continuous delivery and software architecture
  • Participates in the full solution development cycle including build, testing, implementation, support and sunset
  • Adopts Service Design, where appropriate, through architecture modularity to enable continuous delivery
  • Applies emerging technology solutions to increase efficiency and effectiveness; expectation of continuous innovation
  • Resolves problems that result in a decreased time to market; improves quality, enhances flexibility, and embraces the solution provider mindset

Qualifications

  • An understanding of UI/UX, general web functions and standards to work across internal and external websites
  • Capable of managing multiple projects, works collaboratively with developers, and works within tight deadlines in a professional manner
  • Tracks and analyzes programs, provides metrics, determines and reports on trends, offers databased recommendations
  • Knowledge of WalkMe or other digital adoption tools a plus
  • Researches and applies new technology trends as it relates to web or solution development
  • Possesses knowledge of accessibility standards
  • Ability to anticipate, analyze, and solve problems
  • Knowledge of and focus on the customer experience
  • Strong interpersonal and communication skills


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