Senior Manager, Refreshment Services

1 week ago


Framingham, Massachusetts, United States Staples Full time
Job Description

Staples is business to business. You're what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

The Senior Manager, Breakroom Solutions Executivewill be responsible for leading and managing a team of Business Development Managers solely focused on prospecting and closing net new Breakroom programs in the Medium to Large account segment. This role will help develop and execute Staples Breakroom GTM strategy and making Staples the #1 Breakroom solution provider in the marketplace. This role is responsible for driving accelerated profitable growth and delivering annual new business budget through effective leadership, talent management and the execution of strategic sales initiatives. Sr Mgr Business Development Breakroom is responsible for developing associates and managing to KPIs of their team. Works 1:1 with BDMs to assist with opportunity prioritization and strategy development.

What you'll be doing:
  • Coach and assist BDMs in both 1:1 or group format to reinforce Professional and Strategic Selling Skills, on opportunity prioritization and strategy, attainment of KPIs to drive results,
  • Coach BDMs through difficult customer conversations, offer unique and different ways of looking at opportunities.
  • Effectively manage Pipeline and hold Pipeline reviews with team on a regular cadence.
  • Partner with Sale Effectiveness to implement GTM strategies
  • Hire, Retain & Develop talent by maintaining a robust talent pipeline, motivating top performers, and managing underperformers
  • Monitor emerging marketplace trends and available data to drive decision making and ensure evolution of sales strategy and execution.
  • Collaborate with the internal partners to develop programs that will increase profitability and penetration of categories (Sales Effectiveness, Pricing, Customer Service, Sales Ops) to meet prospect needs
  • Ability to design and negotiate intricate contracts that avoid potential risks for company but are value based for customer.
  • Fosters a culture of inclusion, open communication, collaboration, goal achievement, and accountability
What you bring to the table:
  • Strong drive and a desire to win
  • Strong aversion to complacency
  • Results oriented, self-motivated, and driven by both financial and career opportunities
  • Excellent computer skills and technology competence
  • Excellent verbal and written communication skills
  • An entrepreneurial spirit and a drive to lead others in a very dynamic and fast-paced environment.
  • An advanced sales and negotiations skillset, and a high level of business acumen.
  • Strong management skills with a passion for recruiting, retaining, and developing talented sales professionals.
  • A collaborative mindset that brings ideas and solutions together to ensure success team and customer outcomes.
  • An inclusive nature that seems common ground, listens to others, and advocates for the best solutions for associates and customers.
What's needed- Basic Qualifications:
  • Bachelor's Degree or equivalent work experience
  • 7+ years successful progressive sales experience
  • 3+ years of successful sales management experience.
What's needed- Preferred Qualifications:
  • Masters degree.
  • Industry knowledge.
  • Five years of successful B2B sales or B2B sales management experience
We Offer:
  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

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