Assistant Service Center Manager

1 week ago


DeWitt, United States Valvoline Instant Oil Change Full time

We are looking for an Assistant Service Center Manager (ASCM)

As an Assistant Service Center Manager, you will play a crucial role in supporting the Service Center Manager in leading a top-notch team that sets Valvoline Instant Oil Change's service apart from the rest. Alongside working on vehicles and ensuring our customers are well taken care of, you will be involved in guiding, training, and supervising our hourly employees.

At VIOC, we believe that everything revolves around our people. We strive to cultivate a diverse and inclusive workplace that welcomes individuals from various backgrounds and experiences. Candidates from different walks of life such as people of color, women, LGBTQIA+ individuals, veterans, and persons with disabilities are strongly encouraged to join us.

Check out the perks and benefits we offer:

  • Competitive weekly pay - $21.25 per hour
  • Paid on-the-job training - Automotive experience not required
  • Flexible work schedule - No late evenings or holidays
  • Paid time off (PTO) and holiday pay
  • Company-provided uniforms and tools
  • Tuition and certification assistance, plus access to a FREE online university
  • Medical and prescription drug coverage including Health Savings Account contributions
  • Dental, vision, and 401(k) retirement savings plans with a 100% match up to 5%
  • Internal promotion opportunities - we are dedicated to promoting from within
  • Back-up Child and Elder Care
  • 50% discount on VIOC automotive services

*Terms and conditions apply, and benefits may vary by location.

Your key responsibilities:

  • Perform oil changes and provide additional car maintenance services
  • Assist the Service Center Manager in overseeing the daily operations of the service center
  • Offer a warm and friendly welcome to each guest to create a positive first impression
  • Establish trust to build a base of loyal, returning customers
  • Support the Service Center Manager with inventory, workforce management, and financial performance
  • Mentor, guide, and train the team to enhance their growth
  • Help in maintaining a clean, well-organized service center and ensure a safe working environment
  • Familiarize yourself with Environmental, Health & Safety compliance along with other policies and procedures

Requirements for success:

  • At least six months of supervisory experience, preferably in a retail setting
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Capability to lift up to 50 pounds occasionally
  • Ability to stand for extended periods and navigate stairs
  • Comfortable working in an environment without climate control
  • Full mobility with the capacity to bend, stoop, and twist
  • High school diploma or equivalent
  • Proficiency in English - reading, writing, and speaking


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