![Party City](https://media.trabajo.org/img/noimg.jpg)
Team Member
2 weeks ago
Location:
Party City Team Member (Sales Associate)
in Petaluma, CA at Party City
Experience:
Not Specified
Job Description
Come Join the Party
At PCHI, we bring joy to our customers by making it a breeze to create unforgettable memories. We are Customer Obsessed.
- Our Team Members lead by example, match our customers' excitement, and offer an exceptional shopping experience. We are well-informed about our wide range of party products and services, ensuring they are always available and easy to find. We spark our customers' imagination with exciting concepts and provide all they need to bring their party visions to life.
- We embody our brand daily and enjoy celebrating.
CUSTOMER-FIRST (BRING OUR SERVICE MODEL TO LIFE: FRIENDLY, EASY, ACCURATE)
- You will be responsible for implementing top-notch sales and service strategies.
- Providing exceptional customer service is key, prioritizing the customer in every interaction.
- Delivering a customer-friendly in-store and curbside shopping experience, providing value to our guests.
- Using technology to enhance the customer service experience.
- Having a solution-oriented mindset to overcome challenges and delight our customers.
- Contributing to a team that meets sales, profit, and service goals.
RESULTS MATTER
- Mastering all Balloon & OMNI channel service platforms.
- Planning and managing daily workload to achieve sales targets and customer engagement.
- Assisting in onboarding and mentoring new Team Members.
- Modeling behaviors aligned with our Service Model.
- Working a flexible schedule to meet customer and business needs (including early mornings, evenings, overnights, and weekends).
- Fostering an engaging work environment.
PARTY PERKS AND REWARD
- Competitive salary.
- Enjoyable work atmosphere.
- Generous associate discount.
- Lifestyle benefits.
Job Requirements
PHYSICAL REQUIREMENTS
- Lifting, pushing, and pulling up to 25lbs daily during the replenishment process.
- Performing cleaning tasks, store recovery, plan-o-grams setups, and endcap maintenance.
- Climbing ladders to restock and retrieve merchandise for customers.
- Operating the register for transactions.
- Using the helium system to fulfill customer orders.
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