Dispensary Retail Associate
1 month ago
**Dispensary Retail Associate**
Full-time
Mission
Georgetown, MA
Retail
4Front is a fast-moving national cannabis grower, distributor, and retailer. As advocates and pioneers who have helped set the tone for the industry, were building a responsible, values-based and people-focused company that informs regulation through practice, ensures access to cannabis through service, and provides value through job creation and community engagement.
4Front currently owns, operates or manages cultivation and production facilities and retail facilities across 5 states with headquarters in Arizona. We operate one of the largest cannabis-product manufacturing facilities in the world, producing top-selling national brands. On the retail side, 4Front believes it has invested heavily in building a scalable and customer-centric retail model, including best-in-class training and support. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Fronts team applies expertise across the entire cannabis value chain. As we grow, we will always look for ways to use our platform to replace prohibition with opportunity. We see that as a noble calling. Its worth working hard to accomplish it.
The Retail Associate collaborates with the dispensarys management team to ensure every guest receives the highest level of hospitality and experiences cannabis in the best way possible. Priorities include answering questions about the states cannabis program and regulations, participating in community events inside/outside of the dispensary, and being able to work all FOH workstations including: Reception, Hosting, Sales Floor/Consulting, and Cashiering. The Retail Associate also assists with product organization, inventory control, communicating with guests, and being able to work all BOH workstations including: Receiving, Packaging, Stocking, Online Ordering, Order Dispatching, and Delivering.
Full Shift Availability Necessary - nights and weekends
**ABOUT YOU**
Someone with passion and excitement for cannabis who thrives in front facing, compassionate customer-engagement based roles.
Inherently a people-person, someone who excels at interacting with all types of people.
Can master new systems and maintain standards independently. Willing to ask questions to gain expertise.
Enjoys learning the specifics of product details, methods of consumption and state regulations.
Thrives in an upbeat, fast-paced, team-oriented environment.
Someone who is adaptable to the changing needs of cannabis business and excited about being a part of a growing, evolving company.
Commitment to scheduling needs of a retail cannabis business, most importantly nights and weekends.
21+ and currently residing in the US
Customer service experience, preferably in a fast paced or specialized retail environment.
Effortless multi-tasking; precise cash handling and excellent customer service simultaneously.
A self-starter who can take instructions and work independently or with colleagues to complete a goal
Has a keen eye for details, differences and changes. Looks closely.
Commitment to teams success. Flexible, friendly, and self-aware. Comfortable with non-confrontational communication.
Responsibility for problem solving and process improvement.
Experience with POS systems and basic computer functionality.
**KEY RESPONSIBILITIES**
Act as a Mission brand ambassador and provide excellent service for all guests; engage authentically to keep hospitality at a high level
Follow proper cash handling of all guest transactions
Fulfill all online and in-store orders accurately and efficiently
Appropriately educate guests on available cannabis products and consumption method by customizing recommendations to various needs and experience levels
Maintain a clean and organized vault/inventory room.
Adhere to all regulations set forth by the company and state.
Assist in all other duties as assigned by management to ensure store success.
**KEY COLLABORATORS**
Other retail associates, Tier I & Tier II
Inventory Supervisor and Manager
Floor Supervisor and Manager
Assistant and General Managers
**WORKING CONDITIONS**
This is a front-facing, customer-care focused position. You will be working in a retail dispensary environment and required to maintain friendly interaction and product assistance throughout a shift.
Overlapping conversation and crowd noise is expected. Long-term standing is required.
Working in close confines in close proximity to other associates is essential.
Temperature varies by season.
Squatting, lifting, bending, walking, pivoting, standing all expected activities.
Competitive salary dependent upon knowledge and experience.
Working At 4Front
We are building a hard-working, diverse team that is excited to be a part of the evolving cannabis industry. Our team values a friendly, vibrant, and enthusiastic workplace.
Benefits of working with us include:
Industrys highest employee product discount
Health, vision, dental benefits company paid at 80%
Life Insurance
PTO accrual
Parental/Maternity leave
About Our Process
We want anyone interested in exploring opportunities at 4Front Ventures to feel prepared and confident. To help you put your best foot forward, if selected for an interview, we suggest that you do your research: know some background about our company, mission, and the business area in which you are applying to.
4Front Ventures is an Equal Opportunity Employer
4Front Ventures is an Equal Opportunity Employer, not only because its right but because it makes us better. In fact, our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veterans status, or any other basis protected and applicable legally protected characteristic and will not be discriminated against on the basis of disability.
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