Product Manager
1 week ago
Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera's AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.
Aisera has received numerous recognitions, including the following: FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies.
Our seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.
Join our dynamic and fast-paced team and be a part of our journey to revolutionize the industry.
Responsibilities:
- Write product specifications for engineering and data science teams
- Collect feedback from customers and prospects to create a unified product backlog
- Analyze the IT Operations, Cloud Operations, Service Operations market to help clarify our competitive position
- Be the CEO for your product area - end-to-end responsibility from idea to production
- Establish shared vision across the company by building consensus on priorities leading to product execution
- Deliver Product roadmaps for your area of responsibility
- Enable Customer Success teams in go-lives and continuous improvement
- Work with Marketing on GTM product assets
- Support Sales & Pre-sales in sales cycles and closing deals
- 5+ years of Product Management experience
- Experience developing/launching products/technologies within one or more of the following: AI, Cloud, SaaS, RPA, Enterprise Applications
- Experience with monitoring, observability or APM products preferred
- Experience driving product vision, go-to-market strategy, and design discussions
- Experience creating strategic product roadmaps, working with cross-functional teams.
- Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Sales, Pre-Sales and Marketing
- Bachelor's or Master's degree in computer science (MBA preferred)
- Startup experience
- Enterprise SaaS PM experience
- Domain expertise in IT, HR or Customer Support is a plus
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