Long-Term Care Ombudsman Program Coordinator

2 weeks ago


Utica, New York, United States Resource Center for Independent Living Full time
Long-Term Care Ombudsman Program Coordinator

Status

Full time
Description

Starting Pay Rate:
$19.41 per hour.

The mission of the Office of the Long-Term Care Ombudsman is to protect the health, safety, welfare, human and civil rights of people living in nursing homes and adult care facilities.

Ombudsmen help long-term care residents understand and exercise their rights to good care in an environment that promotes and protects their dignity and quality of life.

16 annual vacation days, 12 annual sick days, and 13 annual paid holidays
401K 6% match
Heavily subsidized health/vision/dental insurance
Additional benefits available

Job Duties:

The successful candidate will be expected to:
Respond, monitor and investigate resident complaints, as necessary
Ensure program documentation, reports and records are processed meeting all compliance standards
Participate in outreach activities, program education and public awareness
Ensure overall program operation and compliance with Federal and State requirements
Provide training and oversite of current volunteers and recruit new volunteers
Ensure the ongoing implementation of certification and in-service training for Ombudsman volunteers, conducted in accordance with Program requirements.

Education:
An Associates or Bachelor's degree in social work, human services or similar field is preferred.
A high school diploma or equivalent is required.

Knowledge, Skills & Abilities:
Experience working with the elderly, services may include mental health and advocacy
Strong public speaking and customer service skills
Knowledge of Microsoft Excel, Word, and Outlook
Excellent verbal and written communication skills
Driver's license and personal vehicle for transportation
LONG TERM CARE OMBUDSMEN are advocates for residents of long-term care facilities.

They work to resolve problems and improve resident care, while working to bring about change at the local, state and national levels to improve care overall.

RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.

RCIL is an equal opportunity employer, and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion or veteran status.


Travel Required:
Yes, within a 4 county catchment area
A hard copy of your resume and cover letter may also be forwarded to: RCIL, P.O.

Box 210, Utica, NY , Attention:
Recruitment.

It is the policy of RCIL to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.

If you need assistance or accommodations to fully participate in the interview process, please contact the HR Recruiter at Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a person's disability.

RCIL promotes a scent/chemical free environment. To support this effort, we ask that all applicants refrain from wearing scented products while in theoffice.

RCIL is an equal opportunity employer and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

It is RCIL's policy and agency standard that all employees participate in advocacy for Civil Rights and Agency activities. Apply today to make a difference
RCIL believes that every one of us is entitled to equality and human dignity. We promote and achieve excellence through consumer-controlled, self-directed services.

As one of the largest independent living centers in the nation, RCIL is also at the forefront of the disability rights movement.

What makes RCIL different?

We welcome and appreciate diversity in all forms. We know from experience that one size does not fit all.

Our staff are creative, self-starters who build relationships and juggle multiple priorities: independent, yet able to work on a team of dedicated individuals.

Rather than being expected to keep quiet and surrender to barriers within the human service system, our staff are urged to rock the boat, start debate, and to make positive change.

To achieve that end, employees are expected to advocate, regardless of position.

Our leadership, reputation and significant presence throughout New York State enables us to offer career opportunities and experiences that are ample enough to meet career goals and your dreams.

RCIL employment is synonymous with growth. Our employees can expect to sharpen their talents, and embrace new capabilities and challenges.

Because we look to attract the very best, we are committed to offering competitive compensation, promotional opportunities, rewards, and benefits packages.

We look forward to speaking with you
How to Apply For A Position

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