Analyst, Language Access

Position Description

Under the general supervision of the Office of County Administration (OCA)- Research and Analysis Division (RAD) Director and Language Access Program Manager, the Language Access Analyst will perform a variety of research and analytical functions in support of the Language Access Program. Individuals in this role will collect and manage data and information to determine the needs of and services offered to Harris County Limited English Proficiency (LEP) residents, support the development of a county-wide language access plan, write reports, and prepare presentations, as needed.

The Language Access Analyst is expected to possess excellent communication skills to support the development of the county-wide language access plan, articulate findings through well-written reports and presentations, demonstrate high attention to detail, and critical and analytical thinking to collaborate effectively within the team.

Duties and Responsibilities

• Data Analysis and Reporting: Gathers, analyzes, and validates information and data from various sources on Harris County limited English proficient (LEP) demographics, county-wide LEP programs and activities usage, and identifies existing language access services, resources, and gaps, and prepares comprehensive written reports, presentations, and data visualizations.
• Language Access Planning: Utilizes the language access needs assessment and other resources to develop a comprehensive county-wide Language Access Plan for implementation and establishes a strategy for prioritizing and utilizing existing resources for 16 OCA departments.
• Communication and Quality Assurance: Drafts and prepares briefings, memos, and reports outlining research findings and progress for various county and non-county audiences. Ensures the integrity of the information the Office collects and provides support for quality control measures.
• Engagement and Collaboration: Establishes working relationships with community organizations and stakeholders to obtain information on access to services by OCA departments. This includes engaging with staff from county departments and representatives from other governmental jurisdictions and agencies, as appropriate.
• Leadership Support: Provides support to the Language Access Program Manager as required to ensure the smooth operation and success of the program.

Other Duties

• This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.

Harris County is an Equal Opportunity Employer

If you need special services or accommodations, please call or email

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Supporting Documents

• Cover Letter
• Updated Resume

Education and Experience

• Bachelor's degree in Public Policy, Public Administration, Political Science, Social Science, Economics, Business Administration, or related field from an accredited four-year college.
• Three (3) years of full-time employment experience in language access services, policy analysis, legislative affairs, economics, public affairs, research science, management consulting, or a related field.

Knowledge, Skills, and Abilities:

• Knowledge of effective strategies to collect data from internal and external stakeholders.
• Demonstrated ability to communicate effectively in both oral and written formats.
• Demonstrated time and project management skills.
• Detail-oriented with experience gathering and reporting on both quantitative and qualitative data. Uses knowledge, facts, and data to effectively evaluate policies and develop alternatives.
• Strong computer skills, including proficiency in Microsoft Office applications.
• Experience synthesizing and summarizing large amounts of information.
• Ability to maintain the highest standards of ethical behavior, exercising honesty and integrity, respect, confidentiality, and fairness in the execution.
• Ability to work with various stakeholders, community leaders, and other relevant partners.
• Ability to work overtime and/or varying duty hours as deemed necessary.
• Ability to work professionally and collegially within a creative, fast-paced culture that emphasizes excellence and teamwork.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

• Experience in language access or working with individuals and/or groups where English is a second language is a plus.

General Information

Position Type and Typical Hours of Work

• Grant-funded Full-time | Two (2) years - Subject to end in 2026
• Monday - Friday | 8:00 A.M. to 5:00 P.M.
• Occasional weekends, holidays, and overtime may be required based on the specific needs and demands of the department.

Salary

• Depends on Qualifications
• Based on 26 Pay Periods
• Plus, benefits

Work Environment and Physical Demands

• This position is based in an office environment, where the use of standard office equipment such as computers, phones, scanners, and filing cabinets is routine. The physical demands associated with this job are minimal, with occasional lifting and moving of objects weighing up to 10 pounds. The role is predominantly sedentary, involving mainly sitting with occasional standing and walking.

Reporting Relationships

• Reports To Position: Assistant Director, Research and Analysis Division (RAD)
• Supervises Positions: N/A

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

BENEFITS

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-term disability
• Employee Assistance Program
• Ten (10) days of vacation each year for the first five (5) years of service
• Accrual rates increase based on years of service
• Eleven (11) County-observed holidays and one (1) floating holiday
• Professional development opportunities
• Dependent Care Reimbursement Plan
• Healthcare Reimbursement Account
• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement Pension (TCDRS)
• Flexible schedule (varies by department)
• Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website:

01

Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

02

If you selected a college degree in response to the previous question, which of the following best describes your major?

• Public Policy
• Public Administration
• Political Science
• Social Science
• Economics
• Business Administration
• Other Related Field
• Unrelated Field
• N/A; No Degree

03

Please describe your educational background including level of education completed, area of study and completed major and minor programs.

04

Which of the following best describes your verifiable experience in language access services, policy analysis, legislative affairs, economics, public affairs, research science, management consulting, or a related field? (To be considered, qualifying experience must be documented in your application's employment history)

• Less than two (2) years
• Two (2) year but less than three (3) years
• Three (3) years but less than four (4) years
• Four (4) years or more
• I do not have this experience

05

Please provide details about your verifiable experience in policy research, policy analysis, legislative affairs, economics, public affairs, research science, management consulting, or a related field. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

06

Please provide details about your verifiable experience in language access programs or services. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

07

Please provide details about your verifiable experience with using a data visual, data analysis, data mapping, or statistical software such as Tableau, SAS, Power BI, Stata, SPSS, etc. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

Required Question

Agency Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone

Website

---