General Manager #9007

2 weeks ago

Austin, Texas, United States Devon Self Storage Holdings (US), LLC Full time
About Devon Self Storage
Devon Self Storage is a competitive company with over 30 years of experience in the self-storage industry. We currently manage over 100 facilities nationwide with continued expected growth. As an employee-owned, private real estate company, we offer a wide portfolio of properties, including third-party managed facilities. We serve 25 states across the United States, including California, Georgia, Florida, and more. Devon not only strives to have a diverse workplace but also focuses on our employees' long-term success.
What Position Is In Store Next

The General Manager will manage all aspects of the store operations, including but not limited to, store revenue, safety, security, customer service and state and federal compliance.

Where You'll Be

  • This position is onsite with a flexible schedule Monday-Saturday
The pay range for this role is $18.00-$19.50. This role is eligible to receive an uncapped MONTHLY performance-based bonus.
Who You Are

The General Manager will have a passion for customer service, a background in lease management or a similar field and a reputation for being goal orientated.

The General Manager will report directly to the Regional Director.
What You'll Be Responsible For

  • Ensure the store is open and closed and secured each business day.
  • Meet and exceed sale objectives through unit rentals, insurance protection and retail sales of other instore products
  • Maintain a safe and secure environment for all employees, customers, and visitors.
  • Coach and lead teammates on how to meet or exceed company KPI goals.
  • Trains employees on safety practices and policies and enforces compliance.
  • Foster an environment of accountability for customer service; resolves customer concerns, work order and repair requests.
  • Securely manages payments and processing, handles cash and balances receipts, and the delivery of bank deposits accurately and timely.
  • Manage the security of company assets, functionality and repair of company equipment and cleanliness of company grounds.
  • Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner.
  • Partnering with the auction vendor and Regional Director throughout the auction process, including but not limited to, handling collection calls and notices, preparing for auctions, buyer pay out process and preparing the unit for new tenants.
Essential Qualifications

  • High School Diploma or Equivalent
  • Valid Driver's License and reliable transportation
  • Strong ability to multitask and manage multiple tasks simultaneously
  • Strong supervisory and leadership skills
  • Strong written and verbal communication skills
  • Ability to problem solving and conflict resolutions skills
  • Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards
Desired Qualifications

  • Associate degree or Bachelor's degree in business management or other related fields
  • 23 years of related experience in retail, real estate, rental property management, logistics and transportation, ecommerce, construction, insurance or hospitality and housekeeping
Why You'll Like Working Here

Ready to take your career to the next level? Devon Self Storage is looking for talented individuals who are passionate about helping us become the best in the business.

With competitive wages, medical and retirement benefits, paid time-off, room for growth, and a friendly work environment, we'll help you reach the top of your game.

Join us and be a part of our growing success story

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