Training Coordinator

1 week ago

Bakersfield, California, United States Omni Family Health Full time
JOB DESCRIPTION

Title: Training Coordinator

Job Summary:

This position will work fully remote. Supervises, plans, implements and oversees the system-wide activities related to the New Hire Training Program. Prepares training mate1ial and make revisions or modifications to the training material as needed to fulfill needs of the New Hire Program. Coordinates, facilitate, monitors, and evaluates the effectiveness of training program and implements corrective action as necessary. Trains employees both in-person and remotely on SOPs, regulatory billing guidelines, and insurance verification. Provides final examination to all new trainees, reviews score with employees, and determines if further training is required. Interact with OMNI Health Center Managers and other business office staff in order to facilitate education required to reduce error rates when necessary.

Job Duties:

1.Receives listing of onboarding employees and begins preparation process.

2. Communicates and coordinates with Information Technology department, Operations, RCM, and Call Center Leadership to confirm all new hires attendance and coordinates the training commencement date.

3. Prepares the new hire trainees schedule and distributes to Operations, RCM, and Call Center Leadership.

4. Sends out Invites to all attendees and attaches all training material to invite requests.

5. Trains employees on SOPs, regulatory billing guidelines, insurance verification, auth01izations, and RCX Rules Engine software.

6. Provides quizzes and final examination to all new hire trainees.

7. Submits new hire listing to the Coding and Compliance Manager for audits that will be conducted within the employees 30, 60, and 90-day New Employee Orientation (NEO) timeframe.

8. Receives reviews, analyzes audit results and reports findings to Operations, RCM, and Call Center Leadership. Coordinates with leadership if additional training is needed and develops additional training to all employees.

9. Performs other related duties as assigned or requested by the Billil1g Manager.

Job Requirements:

1. Ability to communicate with the Omni leadership and staff on a regular basis.

2. Ability to work under pressure and handle multiple functions.

3. Knowledge of FQHC Billing guidelines related to Medicare, Medicaid, and Commercial payers.

4. Knowledge of auth01ization submission and authorization follow-up process.

5. Ability to work proficiently and effectively within a timely manner.

6. Possess strong organizational skills and have the ability to track training sessions/progress of employees

7. Ability to provide training remotely/in-person.

8. Promotes and believes in OMNI mission statement.

Additional Duties and Responsibilities:
  1. HIPAA compliance - Responsible for enforcing compliance with all HIPAA regulations and requirements. Treats all member information confidential.
  2. Compliance - Ensure compliance with all local, state, and federal billing regulations.
  3. Following audit results- Participate in QA/ QI activities and contribute towards the overall performance improvement of the new hires
  4. IT - Required learning and using the Electronic Health Record and Practice Electronic System and its components as required by the job functions and highlighted in the Policies and Procedures.
Qualifications, Education and Experience:
  1. High school graduate and must possess 3 years of medical billing experience.
  2. Basic knowledge of CPT codes and authorization processes.
  3. Must have previous training experience in a remote environment
  4. Minimum of 2 years' multi-specialty physician billing and leadership experience, preferred.
  5. Ability to operate computers, Microsoft operating systems such as: PowerPoint/Excel/Word and provide direction to staff as needed.
  6. Must be able to take responsibility and work under pressure.
Responsible To: Associate Director of Revenue Cycle Management

Classification: Full Time Position, Exempt

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