Remote Medical Claims Administrator

2 weeks ago


Minneapolis, Minnesota, United States Optum Full time

You'll enjoy the flexibility to telecommute* from anywhere within the U.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale.

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00 AM - 5:00 PM local time.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Understand how various components in Facets fit together so claims pay correctly
Utilize knowledge of benefit plans and documents to gather details to create/update applicable product configuration elements
Collaborate with stakeholders to gather, assess, interpret and document customer needs and requirements
Research claims issues to determine configuration gaps, update configuration as applicable
verify configuration following source documentation
Work with minimal guidance and supervision
Consistently meet established productivity, schedule adherence, and quality standards while maintaining expected attendance

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Must be 18 years of age OR older
~2+ years of experience in working with benefit configuration in Facets database tables
~ Proficiency in Microsoft Word, Microsoft Excel, and Microsoft Outlook
~ Computer proficiency including, but not limited to, ability to learn new computer system applications
~ Experience with building and running SQL queries using tools such as Microsoft Access, Query Builder, OR similar
~ Ability to work any shift between the hours of 8:00 AM - 5:00 PM local time from Monday - Friday

2+ years of health insurer experience with medical plan case installation OR benefit plan building
~2+ years of health insurer experience with handling provider billing / co - payments / co - insurance
~2+ years of health insurer experience with resolving provider claim issues
~ Experience with Medicare medical benefit plans
~ Knowledge of supporting tools from Trizetto and other vendors, such as CMU OR similar applications

Telecommuting Requirements:
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Accountability - Takes ownership of tasks, performance standard and quality results. Maintains necessary attention to detail to achieve high level performance.
Flexible - Able to work effectively in a changing environment and contribute innovative ideas.
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, or

Rhode Island Residents Only:
The hourly range for this is $28.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable.

In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).


Application Deadline:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace.

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