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Supply Technician and Driver

3 months ago

Urbandale, Iowa, United States UnityPoint Health Full time

Overview:

Supply Technician and Driver

Urbandale, IA

PRN; Work As Needed

Responsible for safe and timely delivery of supplies, medication, and equipment to patients. Communicates with patients in a kind, courteous, caring, and professional manner at all times. Maintains detailed log of all time, deliveries, disposal, and pick up of supplies, medication, and equipment.

Responsibilities:

Key Accountability
Ensures quality and safe delivery of services to patients.
Uses equipment and supplies safely, effectively, and efficiently.
Consistently utilizes a holistic approach considering physical, psych/social, spiritual, educational, safety and related criteria appropriate to the age of patients served in assigned service area.
Receives, issues, stores and distributes all equipment, supplies or other materials with accurately completed documentation of the transaction.
Maintains a detailed audit trail of all transactions involving equipment, supplies or other materials that has been received, delivered or disposed.
Transports and delivers supplies, equipment or other materials in accordance with compliance, accreditation and regulatory guidelines.
Assists with providing proper and secure storage for all supplies, equipment or other materials.
Utilizes aseptic technique when handling sterile supplies.
Maintains appropriate levels of supplies, equipment or other materials.
Answer the telephone, screen and route all incoming telephone calls to the appropriate person or take messages according to office policy and procedure.
Greet clients providing courteous, caring and professional assistance.
Communicates effectively and in a positive manner with internal and external customers.
Creates positive working relationships with patients, physicians, and other IHHC staff.
Maintain regular and consistent attendance at work.
Behave in a manner consistent with Mission, Vision, Values and Expectations for Excellence.
Maintain compliance with OSHA, Accreditation Standards and Risk Management guidelines.
Maintain compliance with Personnel policies and procedures.
Behave in a manner consistent with all Corporate Compliance policies and procedures.
Perform other duties as requested by Pharmacy Manager to facilitate the smooth and effective operations of the office.
Meets measures as determined and required for job productivity and performance improvement.
Employee is responsible for completion of communication tasks and activities in a timely manner. This would include, but is not limited to: responding to email, voicemail or telephone messages, promptly, accurately, and professionally; attending staff meetings as scheduled or viewing videotapes of those meetings; asking questions of team members and supervisors when needing clarification about various day-to-day issues or patient needs; and reviewing employee communication pieces, to stay aware of UnityPoint at Home programs and initiatives.

Qualifications:

Education:

High School or Vocational School graduate or an equivalent combination of education and experience.
Experience:

Previous customer service and/or healthcare setting experience.

License(s)/Certification(s):

Valid licensed driver with automobile insurance in accordance with state and/or organizational requirements.
Maintenance of an acceptable motor vehicle record (i.e. no OWI convictions in last 7 years or no more than 3 moving violations in last 3 years)
Valid Mandatory Reporter course completion by state(s) requirement
Registered with the Iowa Board of Pharmacy as pharmacy support person

Knowledge/Skills/Abilities:

Strong interpersonal skills.
Ability to take initiative and exercise nonclinical judgment, decision making and problem solving expertise.
Ability to work as a collaborative team member.
Ability to understand and apply guidelines, policies and procedures
Basic knowledge of maps/electronic map applications and operations.
Ability to maintain confidential information
Other:

Use of usual and customary equipment used to perform essential functions of the position.

Why UnityPoint Health?

  • Commitment to our Team For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
  • Culture At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage youre in.
  • Diversity, Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.

Visit to hear more from our team members about why UnityPoint Health is a great place to work.