Retirement and Benefits Specialist 2

1 week ago

Juneau, Alaska, United States State of Alaska Full time
Retirement and Benefits Specialist 2 (Assistant Vendor Manager - PCN | Government Jobs page has loaded.
Retirement and Benefits Specialist 2 (Assistant Vendor Manager - PCN

This position is open to Alaskan Residents only.
This position is open to Alaskan Residents only.

Please check out the

residency definition

to determine if you qualify.

What you will be doing:


The Department of Administration, Division of Retirement and Benefits, health team is recruiting for a Retirement and Benefits Specialist 2 position in Juneau.

Under general direction of the Retirement and Benefits Specialist 3 (Vendor Manager), the Retirement and Benefits Specialist 2 (Assistant Vendor Manager) is responsible for overseeing Division healthcare vendors, including but not limited to, third party administrator(s), travel concierge, claims data warehouse, wellness provider, pharmacy benefit manager, long-term care coordinator and the Pacific Health Coalition (PHC) contracts.

The Assistant Vendor Manager works directly with the Vendor Manager to apply vendor management goals and ensure end-to-end service performance goals are met.

The position collaborates on strategies to ensure high-quality, sustainable health benefits for state employees and retirees covered by our plans.

If selected, you will be an integral member of the Division's health team.

Our organization, mission, and culture:


The Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefit plans while ensuring customers experience excellent, accurate, and timely service.

Our mission is helping members understand the value of, and effectively manage, their retirement and health benefits.

The benefits of joining our team:

The Health Team offers a focused, supportive, highly collaborative culture that provides opportunities to learn about retirement and benefits and serve the public in a directly meaningful way.

We value and welcome the contributions of each member of our diverse team and consistently benefit from each other's perspectives and experience.


The working environment you can expect:
Your daily work environment will include diverse work and collaborating with managers, program coordinators and vendors.


The workspace is a standard office environment located on the sixth floor of the State Office Building in downtown Juneau.

The hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday.

Who we are looking for:
The successful candidate will possess the following desired knowledge, skills, and abilities as demonstrated through previous employment history and evaluations:

Displays unwavering loyalty to leadership team and teammates;

Maintains a positive, optimistic, "can-do" attitude, continuously looks for ways to contribute in meaningful ways; significantly enhances team cohesion and es sprit de corps in all situations.

Highly effective verbal, telephonic and written communication and interpersonal skills; experience successfully influencing coworkers, business partners and customers with diverse backgrounds and competing or conflicting goals;
Ability to effectively work independently and with diverse teams;
Provides consultative and critical opinions and feedback even when unpopular that add value; constructively self-realigns with leadership team.
Exercises excellent judgment in all situations, make appropriate decisions and actionable recommendations that lead to constructive or successful outcomes;
Displays impeccable character, a strong work ethic and reliable attendance and punctuality; responsible for personal actions and behavior always including when under stress or in conflict;
Ability to manage competing tasks so that all deliverables are submitted on time and deadlines are met without any disruption to productivity or team or personal morale;

Promptly and efficiently perform all duties thoroughly ensuring that all work products and customer service issues are completely and accurately addressed to consistently ensure optimal outcomes.


Special Note:
HIPAA privacy training

Job Description

This position is open to Alaskan Residents only.

Please check out the

residency definition

to determine if you qualify.

What you will be doing:


The Department of Administration, Division of Retirement and Benefits, health team is recruiting for a Retirement and Benefits Specialist 2 position in Juneau.

Under general direction of the Retirement and Benefits Specialist 3 (Vendor Manager), the Retirement and Benefits Specialist 2 (Assistant Vendor Manager) is responsible for overseeing Division healthcare vendors, including but not limited to, third party administrator(s), travel concierge, claims data warehouse, wellness provider, pharmacy benefit manager, long-term care coordinator and the Pacific Health Coalition (PHC) contracts.

The Assistant Vendor Manager works directly with the Vendor Manager to apply vendor management goals and ensure end-to-end service performance goals are met.

The position collaborates on strategies to ensure high-quality, sustainable health benefits for state employees and retirees covered by our plans.

If selected, you will be an integral member of the Division's health team.

Our organization, mission, and culture:


The Division of Retirement and Benefits administers State of Alaska and political subdivision retirement and benefit plans while ensuring customers experience excellent, accurate, and timely service.

Our mission is helping members understand the value of, and effectively manage, their retirement and health benefits.

The benefits of joining our team:

The Health Team offers a focused, supportive, highly collaborative culture that provides opportunities to learn about retirement and benefits and serve the public in a directly meaningful way.

We value and welcome the contributions of each member of our diverse team and consistently benefit from each other's perspectives and experience.


The working environment you can expect:
Your daily work environment will include diverse work and collaborating with managers, program coordinators and vendors.


The workspace is a standard office environment located on the sixth floor of the State Office Building in downtown Juneau.

The hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday.

Who we are looking for:
The successful candidate will possess the following desired knowledge, skills, and abilities as demonstrated through previous employment history and evaluations:

Displays unwavering loyalty to leadership team and teammates;

Maintains a positive, optimistic, "can-do" attitude, continuously looks for ways to contribute in meaningful ways; significantly enhances team cohesion and es sprit de corps in all situations.

Highly effective verbal, telephonic and written communication and interpersonal skills; experience successfully influencing coworkers, business partners and customers with diverse backgrounds and competing or conflicting goals;
Ability to effectively work independently and with diverse teams;
Provides consultative and critical opinions and feedback even when unpopular that add value; constructively self-realigns with leadership team.
Exercises excellent judgment in all situations, make appropriate decisions and actionable recommendations that lead to constructive or successful outcomes;
Displays impeccable character, a strong work ethic and reliable attendance and punctuality; responsible for personal actions and behavior always including when under stress or in conflict;
Ability to manage competing tasks so that all deliverables are submitted on time and deadlines are met without any disruption to productivity or team or personal morale;

Promptly and efficiently perform all duties thoroughly ensuring that all work products and customer service issues are completely and accurately addressed to consistently ensure optimal outcomes.


Special Note:
HIPAA privacy training
Minimum Qualifications


One year of experience as a Retirement and Benefits Specialist 1 with the State of Alaska or the equivalent elsewhere.


OR


Two years of experience as a Human Resource Consultant 1, PFD Specialist 1, Administrative Officer 1, Budget Analyst 2, Training Specialist 1, Accounting Technician 3, Accountant 2, Payroll Specialist 1, Paralegal 2, Consumer Service Specialist (Insurance), Insurance Specialist 1, or Payroll Services Supervisor with the State of Alaska or the equivalent elsewhere.


Substitution:


Graduate education in public administration, business administration, finance, accounting, human resource management, employee benefits, insurance, risk management, and/or law may substitute for up to two years of the broad professional experience (2 semester/3 quarter hours equal one month).

Additional Required Information

At time of interview, please provide the following:

Copies of last two (2) performance evaluations, or two (2) letters of reference from a supervisor.

Please read the below information carefully. This applies to your application submission.

SUPPLEMENTAL QUESTIONS
For your application to be evaluated, you must answer the Supplemental Questions. Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the supplemental questions.

Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.


COVER LETTER

In addition to answering the supplemental questions regarding how you meet the minimum qualifications for this position, applicants are ALSO required to attach a cover letter to be considered.

Applicants who do not attach the required cover letter may not advance to the interview phase of this recruitment.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application.

If you have not obtained a degree, please indicate the number of units completed.

Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application.

(Unofficial is okay; please ensure the institution/URL name is listed on the transcripts).

Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS F
ORFOREIGN
EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable.

If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S.

education programs; or an accredited U.S.

state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.

THIS RECRUITMENT IS F
ORALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants

must

meet Alaska Residency Requirements

in order to be considered for employment at this time.

WORK EXPERIENCE
Applications will be reviewed to determine if minimum qualifications are met.

Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package.

Please include the employer's name, your job title, dates of employment, and whether the employment was full or part-time.

Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.


NOTE:
Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.

Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.


MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy.

The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.

Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA).

Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call or in Juneau or TTY:
Alaska Relay 711 or or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK The State of Alaska is an equal opportunity employer.

NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the '' domains.

For information on allowing emails from the '' domains, visit the Lost Password Help page located at .

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at toll free) or if you are located in the Juneau area. Requests for information may also be emailed to

For applicant password assistance, please visit:

Contact Information

For specific information in reference to the position, please contact the hiring manager:
Ronan Tagsip,

Health Operations Manager

Phone:

Fax:
Agency

State of Alaska

Phone

Statewide toll-free number)
Juneau and out-of-state callers)

Website

#J-18808-Ljbffr

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