Product Information

2 weeks ago

Bridgewater, New Jersey, United States Brother USA Careers Full time

Let's Grow Together Our mission is to live our "at your side" promise and simplify and enrich the lives of our customers, employees, and communities.

"The Manager, Product Information & Master Data Management oversees Brother's PIM (Product Information Management) system and MDM (Master Data Management) digital product vision, roadmap, features, benefits and overall customer experience in Brother's current and future states.

Utilizing technical and business expertise, the manager develops and leads current and future PIM and MDM projects that are critical to our digital transformation.

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  • Product Information Management

Lead product data enrichment, syndication support and day-to day-management, including but not limited to account creation, ticket triage and business support.

Work to integrate PIM systems with other enterprise applications such as WebDam, CRM, ERP, and e-commerce platforms and applications.

Partner with business units on product launches to ensure all products have required product data and are all available on all feeds prior to launch.

Own user testing for all upgrades and enhancements including planning, test case creation and testing for launch. Work closely with IT business partner on all ticket management.
Write/manage/update PIM training documentation for both users and administrators. Develop templates and/or process for business units to provide consistent and accurate information for products.

Drive ad-hoc reporting and analysis as it relates to PIM and product data, including but not limited to creating a regular review/audit process to ensure information accuracy and consistency.

Product Feed and Application Management

Manage and optimize product data feed (currently Feedonomics) for products, including creating and managing catalogs, for applications and partners such as Google Shopping, Pinterest, etc.

Utilize web plug-ins, applications, and workflows to manage product listing, inventories, and orders for new innovative shopping features similar but not limited to Tik Tok Shop and Meta Commerce.

Ensure product data feed has accurate and up-to-date information, optimizing product visibility and search performance.
Perform quality control checks of product data for inaccuracies, errors, warnings, etc. Partner with IT business partner on issues and overall ticket management.

Work closely with various internal teams such as supply chain, order management, business owners, project management and IT to on-board new marketplace/dropship opportunities, thus expanding Brother's digital footprint.

Act as operational liaison between supply chain management (SCM), product management, IT, project management, vendors, and service providers.

Work closely with project management and IT to make sure all requirements are met, or enhancement requests are put in place.

Analyze dropship, marketplace, and marketing application sales data, monitor KPI's and identify trends for sales growth and improved performance.

Develop and communicate a compelling product strategy and vision required to meet the product information management (PIM) and MDM needs of the Brother business and deliver an optimal experience.

Create and manage a comprehensive product roadmap that outlines features, enhancements and innovations for our PIM and MDM capabilities, including but not limited to syndication and order fulfillment enhancements (dropship, marketplace) and DAM (digital asset management) functions.

Lead end-to-end product development process from concept to launch, on-time and high-quality, including but not limited to gathering requirements, setting priorities, and coordinating with teams on delivery.

Manage current PIM solution (InRiver) and ecommerce product data and content to syndicate content across retailer network and syndication platforms such as Syndigo.

Define workflows and organize content in scalable structure that meets needs of multiple retailers and their platforms.
Validate template and file format by testing appropriate templates.
Collaborate daily with cross-functional team owners to align product content and source systems. Partner closely with IT on any updates, changes, or errors within the system.
Work closely with IT and channel teams to stay current on existing and upcoming features and technology trends.

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  • Bachelor's degree in Business Administration, Marketing, Information Management or related field.
Minimum 7 years in Technical Project Management.

Scrum Master or Agile Certification (Preferred)

Software/Technical Skills
Adobe Acrobat (viewing & editing files)

Ability to balance multiple projects & initiatives while staying organized, with attention to detail.
Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers.

#Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data.

Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off

Comprehensive Benefits:
Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match
We're committed to helping you grow in your career with opportunities for training and development
We support your well-being with flexible work arrangements and a focus on work-life balance

Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work.

Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago.

In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico.

Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws.

If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.

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