Remote Travel Agent

2 weeks ago


Yuma, Arizona, United States ZenGoddess Excursions Full time
Job Description

Title:
Remote Travel Agent (Commission Only)

Location:
Remote

Company Description:
ZenGoddess Excursions is a vibrant travel agency serving individuals and businesses globally. With a love for travel and a dedication to outstanding customer service, we strive to offer tailored and unforgettable travel experiences to our clients. Operating as a remote team, we value flexibility and innovation, using technology to engage with clients and provide seamless travel solutions.

Job Description:

As a Remote Travel Agent, your main task is to assist clients in organizing and booking their travel plans, including flights, accommodations, transportation, activities, and travel insurance. Acting as a reliable source of information, you will offer expert guidance and suggestions to ensure that clients enjoy travel experiences that align with their expectations and preferences.

Key Responsibilities:

  • Consult with clients via phone, email, or chat to grasp their travel needs, preferences, and budget.
  • Research and suggest destinations, hotels, tours, and activities based on clients' interests and criteria.
  • Coordinate flights, accommodations, transportation, and other travel services with accuracy and efficiency.
  • Provide pricing quotes and itinerary options, explaining details clearly to clients.
  • Manage bookings, reservations, and payments precisely, following company policies.
  • Stay updated on travel industry trends, airline regulations, visa requirements, and destination-specific details.
  • Address client inquiries, concerns, and requests proactively and professionally.
  • Collaborate with travel suppliers to negotiate rates and address issues.
  • Maintain meticulous records of client interactions and transactions using our CRM system.
  • Seek ways to enhance the client experience and streamline internal processes.

Requirements:

  • Demonstrated experience as a travel agent or in a related role, preferably in a remote environment.
  • Exceptional written and verbal communication skills with a warm and professional attitude.
  • Strong customer service focus and a passion for facilitating memorable travel experiences.
  • Proficiency in reservation and booking systems like Amadeus, Sabre, or Travelport, and familiarity with online travel platforms.
  • Thorough understanding of travel regulations, visa requirements, and geographical regions.
  • Ability to multitask, prioritize, and work efficiently in a fast-paced setting.
  • Detail-oriented with excellent organizational and time management abilities.
  • Flexibility to work occasional evenings, weekends, or holidays based on client needs.
  • High school diploma or equivalent; additional certification in travel and tourism is advantageous.
  • Stable internet connection and a dedicated remote workspace.

Join our team and begin a fulfilling career where you can indulge your passion for travel while assisting others in exploring the world.



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