Customer Service Rep

2 weeks ago

Iowa City, Iowa, United States Aucera Full time
Shift: Part-Time or Full - Time

Pay: After training, our agents make an average of $11-$15 an hour

At Aucera your career growth is a priority.

As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working At Aucera, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume
  • Communication and presentation
  • Listening, critical thinking, and problem solving
  • Adaptability and team building
  • Decision making
  • Goal setting and time management
  • Confidence and relevant work experience
The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether At Aucera or beyond.

Job Responsibilities

Specific duties for Call Center Representatives:
  • Identifying and resolving customer issues using problem-solving skills
  • Upselling products and/or services to the customer
  • Continually maintaining a working knowledge of our clients' products, services and promotions
  • Putting the customer first and remaining polite and professional at all times
  • Documenting all customer information, communications and sales in a computer system
Benefits

Here's just some of what we have to offer:
  • $150 Sign-on bonus
  • Paid Time Off
  • Complimentary Identity Theft Protection benefits
  • Competitive compensation - base salary + incentives our agents make $11-$15/hr.
  • Flexible schedules that work around your life
  • Flexible pay: direct deposit with daily and weekly options
  • Healthcare coverage and 401K
  • Paid on-the-job training
Job Requirements

Whether you're reinventing yourself or looking to grow at a new organization, you'll feel at home At Aucera. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service.

The attributes that make a great Call Center Agent include:
  • Willingness to learn
  • Competitive spirit
  • Reliable
  • Enjoy helping others
  • Able to communicate with all types of people
  • Flexible
  • Background and/or drug test may be required
ABOUT AUCERA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.

At Aucera, YOU are the Difference

Apply now

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

  • Customer Service Representative

    2 weeks ago

    Iowa City, Iowa, United States Mountain Commerce Bank Full time

    Mountain Commerce BankCustomer Service RepresentativeJohnson City, TN 37615Mountain Commerce Bank is an Equal Opportunity Employer.The goal of Mountain Commerce Bank (MCB) is to hire individuals with strong ethics, great experience, and positive, professional energy. Every Team Member is an important part of our foundation, and we understand that those...

  • Customer Service Representative

    2 weeks ago

    Iowa City, Iowa, United States Advanced Call Center Technologies Full time

    Job DescriptionJob DescriptionAdvanced Call Center Technologies is seeking Customer Service Representatives to join our team supporting the Banking and Finance industries. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed when you do Our employees enjoy...

  • Collections/Customer Service Clerk

    2 weeks ago

    Iowa City, Iowa, United States City of Johnson City, TN Full time

    The City of Johnson City, Tennessee is currently accepting online applications for a Collections/Customer Service Clerk in the Finance Department. The employee performs intermediate clerical and technical work in the area of accounting, i.e., collecting monies for the city; issues receipts for all monies received; balances daily receipts of cash, checks, and...

  • Cook

    2 weeks ago

    Iowa City, Iowa, United States Performance Foodservice Full time

    Company DescriptionPerformance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing...

  • rural carr assoc/srv reg rte

    2 weeks ago

    Iowa City, Iowa, United States US Postal Service Full time

    US Postal Service JobID: NkJDQjcwNjYmY2FuZF90eXBlPUVYVA [Mail Carrier / Package Handler / Delivery Driver] As a Rural Carrier Associate with USPS, you will: Case, deliver, and collect mail along a prescribed rural route using a vehicle; Provide customers on the route with a variety of services...Apply Today >>

  • Outside Sales Customer Account Representative

    2 weeks ago

    Iowa City, Iowa, United States A&B Distributors Full time

    Benefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryA&B Distributors is a local wholesale food distributor. We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating...

  • Customer Support Advocate I, Accommodations

    4 weeks ago

    Iowa City, Iowa, United States ACT, Inc. Full time

    Customer Support Advocate I, AccommodationsJob LocationsUS-Remote Position | US-IA-Iowa City | US-KS-Lawrence | US-TX-Abilene | US-IL-Peoria | US-MN-Apple Valley | US-MO-Springfield | US-NE-North Platte | US-WI-Wausau | US-SD-Sioux Falls | US-ND-Bismarck...Job ID # of Openings24CategoryProduction & Product DeliveryTravelNo Travel RequiredOverviewOverviewWe...

  • Customer Support Advocate I, Accommodations

    2 weeks ago

    Iowa City, Iowa, United States ACT, Inc. Full time

    Customer Support Advocate I, AccommodationsJob LocationsUS-Remote Position | US-IA-Iowa City | US-KS-Lawrence | US-TX-Abilene | US-IL-Peoria | US-MN-Apple Valley | US-MO-Springfield | US-NE-North Platte | US-WI-Wausau | US-SD-Sioux Falls | US-ND-Bismarck...Job ID # of Openings24CategoryProduction & Product DeliveryTravelNo Travel RequiredOverviewOverviewWe...

  • Customer Support Advocate I, Accommodations

    4 weeks ago

    Iowa City, Iowa, United States ACT, Inc. Full time

    Customer Support Advocate I, AccommodationsJob LocationsUS-Remote Position | US-IA-Iowa City | US-KS-Lawrence | US-TX-Abilene | US-IL-Peoria | US-MN-Apple Valley | US-MO-Springfield | US-NE-North Platte | US-WI-Wausau | US-SD-Sioux Falls | US-ND-Bismarck...Job ID # of Openings24CategoryProduction & Product DeliveryTravelNo Travel RequiredOverviewOverviewWe...

  • Vice President of Sales

    3 weeks ago

    Iowa City, Iowa, United States Performance Food Group Full time

    101873BRJob Title:Vice President of SalesLocation:Performance Foodservice Johnson City (0565)Job Description:We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more Growth opportunities performing essential work to...

  • Retail Service Specialist

    2 weeks ago

    Iowa City, Iowa, United States Goodwill Industries of Southeastern Wisconsin, Inc. Full time

    Are you looking for a great place to work with paid time off, flexibility in scheduling, and a great mission? Goodwill of the Heartland is the place for you We are looking to hire a Part-time Retail Service Specialist team member for our Iowa City store The Retail Service Specialist provides excellent customer service to everyone they encounter - Other...

  • Field Service Automation Engineer

    4 weeks ago

    Iowa City, Iowa, United States Abbott Laboratories Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.PLEASE...

  • Field Service Automation Engineer

    1 month ago

    Iowa City, Iowa, United States Abbott Laboratories Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.PLEASE...

  • Management Services Manager

    2 weeks ago

    Iowa City, Iowa, United States The University Of Iowa Full time

    The University of Iowa Health Care department of Environmental Services is seeking a Management Services Manager to oversee and manage the day-to-day operations of Environmental Services at the North Liberty Campus Hospital. Duties Include: Coordinates and oversees facility functions and activities including cleaning, environmental quality, set up for...

  • Director Perioperative Services

    2 weeks ago

    Iowa City, Iowa, United States PROFLUENCE RECRUITMENT Full time

    Location: TN - City outside Johnson County Title: Director Perioperative ServicesHospital - 250 beds. 6 direct reports that are Managers plus a team of about 70 FTE's. 11 OR's with 2 ENDO suites. Must live locally, no bonus, relocation offered. Will look at a strong Asst. Manager, Manager level of OR/Surgical Services. EDUCATION AND EXPERIENCEBachelor's...

  • Bi-lingual Service Technician

    1 month ago

    Iowa City, Iowa, United States Randstad USA Full time

    Randstad Johnson City is seeking a bi-lingual Spanish/English Service Technician. This company builds futures with quality materials and exceptional service. As a leading provider in the construction industry, we specialize in supplying top-notch materials that lay the foundation for remarkable projects. Our extensive range of products ensures that builders,...

  • Bi-lingual Service Technician

    4 weeks ago

    Iowa City, Iowa, United States Randstad USA Full time

    Randstad Johnson City is seeking a bi-lingual Spanish/English Service Technician. This company builds futures with quality materials and exceptional service. As a leading provider in the construction industry, we specialize in supplying top-notch materials that lay the foundation for remarkable projects. Our extensive range of products ensures that builders,...

  • Clinic Services Specialist

    2 weeks ago

    Iowa City, Iowa, United States The University Of Iowa Full time

    The University of Iowa Hospitals and Clinics department of Orthopedics and Rehabilitation is seeking a full time Clinic Services Specialist to support frontline operations and staff at the Work Injury Recovery Center. This position will provide services related to access, scheduling, and support to assure effective and efficient delivery of health care...

  • Clinic Services Specialist

    2 weeks ago

    Iowa City, Iowa, United States The University Of Iowa Full time

    The UI Heart and Vascular Center (HVC) is seeking a full-time (100%) Clinical Services Specialist to provide efficient, effective, and highly collaborative frontline clinical operational support through the delivery of health care services in the UI Heart and Vascular Center's (HVC) main campus.Heart and Vascular Center specialty services includes General...

  • Clinic Services Specialist

    2 weeks ago

    Iowa City, Iowa, United States The University Of Iowa Full time

    The UI Heart and Vascular Center (HVC) is seeking a full-time (100%) Clinical Services Specialist to provide efficient, effective, and highly collaborative frontline clinical operational support through the delivery of health care services in the UI Heart and Vascular Center's (HVC) main campus. Heart and Vascular Center specialty services includes General...