Case Manager
2 weeks ago
SUMMARY:
PRIMARY DUTIES:
- Develops with each client a detailed Housing Stability Plan centered on goals that assist in maintaining stable housing.
- Financial needs and Budgeting
- Employment and Educational Services
- Family Support Services
- Landlord/Tenant Relationship and Community Living
- Provide services including community outreach, acting as a liaison with tenants and landlords, and mediating complaints/concerns to proactively prevent returns to homelessness.
- Provides services that include connecting Veterans to VA health care benefits or community health care services where Veterans are not eligible for VA care.
- Act as a liaison between the SSVF grantee and the VA or community medical clinic and works with a population of Veterans with complex needs who require assistance accessing health care services or adhering to health care plans.
- Provides individual life skills counseling and support in above areas.
- Provides a minimum of weekly inhome visits with clients providing structure and direction.
- Monitors and provides linkages for clients in the areas of health, mental health, education and employment, housing, mainstream benefits, and parenting assistance.
- Process Temporary Financial Assistance
- Collects monthly statistics and submits to Director as required.
SECONDARY DUTIES:
- Keeps updated on most effective means of accessing services available within the larger community and maintains an active data base for referrals and community partners.
- Participates in registration and processing of clients via Rosie (HMIS).
- Ensures that each participant agrees, understands and signs and is in compliance with the Participant Service Agreement.
- Provides crisis intervention as and when needed.
- Basic knowledge of resources in the community available for veteran population, especially services and programs offered by the VA
- Assists the Director in representing the mission and interest of the program in accordance with St. Vincent de Paul of Baltimore to various groups, organizations, and service providers.
- Assists with and attends special events held by the Center and St. Vincent de Paul as necessary.
- Upholds the vision, mission and values of St. Vincent de Paul.
- Attends all staff meetings and other meetings as directed.
- Supports a welcoming and positive environment for volunteers and works with them effectively.
- Other duties as assigned within the scope of the position.
Qualifications:
QUALIFICATIONS:
- Bachelor's Degree in Human Services, or related field, required.
- 2 years successful experience in working with persons who are homeless and/or materially poor in an urban setting, preferably in a housing program.
- Willing and able to work a flexible schedule (weekends and evenings).
- Knowledge of and respect for confidentiality.
- Ability to relate in a courteous, comfortable, nonjudgmental manner with persons from all ethnic, socioeconomic, and religious backgrounds.
- Desire and ability to work as a team player.
PHYSICAL REQUIREMENTS:
ENVIRONMENTAL CONDITIONS
- _X_ Primarily Indoor Work
TYPE OF WORK
- _X_
MEDIUM WORK:
Lifting 50 pounds maximum with frequent lifting and/or carrying of objects up to 25 pounds.
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