Business Analyst

3 weeks ago


Chicago, Illinois, United States Amazon Full time


The Growth Marketing Business Analyst (BA) is responsible for driving key insights surrounding the programs and projects that are designed to help facilitate new account signup and self-service revenue.

The BA will partner closely with Growth Marketing program managers to design, monitor, and optimize dashboards and reporting that help inform program and business decisions.

The ideal candidate will have a strong understanding of not only how to build state-of-the-art reporting, but the insights these reports surface to help facilitate business outcomes.

Key job responsibilities


Proactively identify business problems and opportunities, facilitate cross-functional analysis to uncover root causes, and define analytical strategies to drive sustained competitive advantage.

Lead the definition of best practices and standards for analyses, reports, and data visualization across programs.

Demonstrate the ability to solve ambiguous and challenging analytical projects, flexibly leveraging advanced tools and techniques.

Advocate for the adoption of novel analytics capabilities.

Consistently communicate complex insights in a clear, compelling manner.

Drive project management for team-level analytics initiatives.

About the team


AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.

AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Diverse Experiences

Amazon values diverse experiences.

Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.

When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer.

That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | Chicago, IL, USA | Nashville, TN, USA | New York City, NY, USA | San Francisco, CA, USA | Seattle, WA, USA

Basic Qualifications

Bachelor's degree or equivalent

3+ years of business analyst, data analyst or similar role experience

Experience making business recommendations and influencing stakeholders

Experience in business or financial analysis

Experience with data visualization using Tableau, SQL, Quicksight, or similar tools

Preferred Qualifications

Experience defining requirements and using data and metrics to draw business insights

Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets.

The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
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