Meter Reader II
1 week ago
The purpose of this job is to conduct accurate and efficient water and electric meter readings. Maintains meter access, equipment, and location data. Investigates billing and metered service data errors. Provides training for new Meter Readers.
Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job.
- Reads meters on assigned routes. Assists Meter Reader I staff with completing routes.
- Investigates metered services to resolve the billing issues of residential water and electric meters.
- Replaces inaccurate or failed water and electric meters.
- Communicates with customers regarding potential problems, coordinates with property managers to access equipment, and troubleshoots meter and billing concerns with co-workers and customers.
- Assists processing of delinquent account disconnections and/or utility customer metered service activities.
- Collects GPS points for water and electric meters.
- Maintains accurate and detailed records.
- Regular attendance is a necessary and essential function.
- Performs other duties as assigned.
No supervisory authority. Work requires providing guidance and training to others.
Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction
- Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contact may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.
- Interactions have a significant impact on the organization in terms of time, money, or public/employee relations.
- Position has no fiscal responsibility.
Education and Experience
- High School diploma or equivalent.
- 1-3 years experience in meter reading
- Valid driver's license.
MUST BE A CURRENT
CITYOF COLUMBIA EMPLOYEE HAVING SUCCESSFULLY COMPLETED A PROBATIONARY PERIOD.
Knowledge of:
- Common GPS mapping software applications.
- Standard hand tools and equipment related to installing, connecting, and disconnecting meters.
- Safety standards and precautions pertaining to the use of tools, working around electricity, and connecting/disconnecting electric meters.
- General office practices and administrative procedures, records management, and administration techniques and procedures.
- Local geography and street location.
Skill in:
- Typing and/or data entry with minimal errors.
- Communicating verbally and in writing to meet the needs of the audience.
- Managing time effectively.
- Maintaining accuracy and attention to detail.
Ability to:
- Use and maintain hand tools.
- Walk long distances in all weather conditions.
- Recognize, analyze, and solve a variety of problems.
- Establish and maintain effective working relationships.
- Provide high levels of effective customer service.
- Work independently.
- Regularly use a computer, software, phone, and related office equipment.
- Focus on tasks.
Work Environment:
Office or similar indoor environment - Sometimes
Outdoor environment - Frequently or Often
Construction site - Sometimes
Vehicle - Frequently or Often
Right of way environment - Sometimes
Exposures:
Individuals who are hostile or irate - Sometimes
Extreme cold (below 32 degrees) - Sometimes
Extreme heat (above 100 degrees) - Sometimes
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- This position involves occasional exposure to unpleasant environmental conditions and/or hazards and outside work.
- Incumbents may be required to exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
- Incumbent regularly required to talk, hear, stand, walk, drive, grasp, reach with hands/arms, stoop, kneel, crouch, and crawl.
Monday - Friday
7am - 3:30pm
Starting Salary $18.23/hr
Min-$2243/hr Mid-$2662/hr Max:
commensurate w/training & experience Pay Grade 105 Number of Positions Available 1 Deadline to Apply 06/17/2024 Open Until Filled No Special Instructions to Applicants Notice to Applicants
Individuals needing accommodation to apply may call
CITY
TTY:
711 (MO RELAY)
THE
CITYOF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION,
EQUAL OPPORTUNITY EMPLOYER:
MALE / FEMALE
THE
CITYOF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING
The City of Columbia participates in the federal E-Verify work authorization program
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