![The Jefferson Hotel, Washington DC](https://media.trabajo.org/img/noimg.jpg)
Front Desk Agent $25.50/hour, 401k Match,
2 weeks ago
The Jefferson celebrates numerous accolades both for service and our food and beverage program, including designations from Forbes _Travel + Leisure M_agazine.
Job Summary:
Front Desk Agent is responsible for providing a warm and welcoming experience for our guests.
As the first point of contact, a Guest Service Agent ensures that all guests needs are met at check in, check out, and through the duration of their stay.
Responsibilities:
- Welcome and register guests in an efficient and friendly manner
- Handles all guest requests and interactions in a hospitable and professional manner
- Assist with duties in the areas of Concierge, Front Services, Call Center, and Food & Beverage
- Handles all incoming calls and is responsible for guest room reservations, room service orders, and booking restaurant reservations
Qualifications include:
- Pervious Relevant Guest Services experience in a luxury hotel or similar industry
- Polished, welcoming individual with exceptional verbal and written communication skills
- Ability to multitask and excel with competing tasks that are given with limited notice
- This position requires scheduling flexibility to include working nights, weekend, and/or holidays
- Paid Time Off
- 401k Match
- 2 Medical Plan Offerings with generous employer contributions
- Dental & Vision Insurance
- Flexible Spending Account
- Life Insurance
- Short-Term & Long-Term Disability Insurance
- Employee Assistance Program
- Commuter Benefit Program
- Discounted Gym Membership
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
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