Casa Palmero Night Supervisor

2 weeks ago


Pebble Beach, California, United States Pebble Beach Resorts Full time

Company Background:


For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts.

This stunning slice of Californias Monterey Peninsula is a wondrous place that we are proud to share.

Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach.


The company also operates five renowned golf courses:

Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.


Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center.

It annually hosts premier events such as the Pebble Beach Concours dElegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.


Job Summary:


The Night Supervisor serves as the evening Manager on Duty responsible for working as a team with staff to ensure Five Star guest service and management at Casa Palmero.


Essential Duties & Responsibilities:

  • Check in guests and assist Front Desk Clerks with guest check-in and handle problems that arise.
  • Posts Housekeeping room assignments.
  • Prepare continental breakfast items and set up
  • Follow-up on and correct any discrepancies that appear in the listed status of rooms.
  • Bulk post group billing.
  • Oversee or complete assigned nightly reports, including rate variance and gratuity charges.
  • Understand and implement group and package billing requirements.
  • Comply with all Pebble Beach Company safety and health policies and procedures.
  • Knows, models and integrates Pebble Beach Company culture (mission, values and standards).

Required Skills:

  • Excellent customer service and communication skills.
  • Basic math and accounting skills.
  • Proficient in Microsoft Office.
  • Previous experience with property management system.
  • California drivers license with less than 2 points.
  • Food safety and RBS certifications.
  • Minimum 21 years of age.

Desired Skills:

  • Some customer service and/or hotel experience preferred.
  • High school diploma or equivalent and some college preferred.

Why work for Pebble Beach Company:

  • Competitive Pay: $17.00/hour plus service charges.
  • Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your familys health needs free of cost.
  • Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
  • We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
  • Play our world-famous golf courses Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
  • Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
  • Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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