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Operations Team Member
3 months ago
Job Title:
Operations Team-Member
Status:
Full Time
Department:
Operations
Reports To:
Operations Manager
Who is UFS?
UFS is the community bank technology outfitter that inspires confidence for community banks, by providing purpose-built solutions that make technology work for them, instead of the other way around.
- Together
Our engaged culture is strongly influenced by the passion our team members bring while serving Community Banks and their communities.
To that end we seek out problem solvers, creative thinkers and engaged individuals that thrive in a fast-paced yet supportive environment.
We believe engaged employees lead to loyal customers, which in turn drives results for our business. We are caring, intense, and approachable, and have a lot of fun along the way.Summary
UFS empowers community banks and our people to thrive - together.
We are a growing company of passionate, talented and driven individuals who care deeply for one another and our customers.
As part of a diverse and skilled Operations Team, you will receive/send and coordinate all incoming and outgoing image cash letters.
Monitor and follow procedures for mainframe operations. Print and process client deposit statements. Process all outgoing image return items.Knowledge and Skills
A qualified individual will possess the following:
- Basic computer knowledge and 10 key calculator
- Attention to detail
- Team player
- Ability to work without direct supervision
- Ability to work under pressure
- Ability to multitask
- Ability to follow oral and written instructions
- Capacity to understand problems and find the solution
- Good oral communications skills
- Ability to relate in a professional manner to customers, coworkers, as well as service and vendor personnel throughout the course of business
- Ability to work flexible hours including monthend weekends and some evenings
- Desire to continually improve and contribute to our Purpose of Empowering Community Banks and our People to Thrive
- Together
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
- Follow daily procedures for Statement Processing
- Provide phone support for all operations issues
- Provide backup phone support for UFS
- Monitor and follow written procedures for Mainframe operations
- Verify receipt of incoming cash letters from various sources
- Consolidate image cash letters from banks and merchant customers throughout day
- Balance image runs and record deposit totals
- Create/Export transit files through Transaction Content Manager Program
- Export jobs to the host and export images out of TCM in a timely fashion
- Send transit files to various endpoints according to set time frames
- Balance/import and create export file on all outgoing return items
- Follow guidelines set forth for DVD maintenance for archival purposes
- Paper Maintenance in regard to Recycling and Shredding
- Process any incoming director keyword changes or statement reprint requests
- Performs other duties as assigned
Education and/or Experience
- High school diploma or general education degree (GED) required
- Previous banking experience required
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or touch objects, tools, or controls.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
