RN Transfer Center Coordinator Night Shift

1 week ago

Charlottesville, Virginia, United States Commonwealth of Virginia Full time
$7,500.00 sign-on bonus for qualified candidates

As an experienced Registered Nurse, the RN Transfer Coordinator is responsible for the intake and logistics of facilitating outside hospital patient transfer requests for all clinical divisions and acuities. Tasks include: identification and triage of calls to appropriate service lines, communication with accepting physicians, coordination with UVA's Medical Transport Network dispatch team (MEDCOM), coordination with UVA Bed Center, and serving as the primary liaison between referring facilities, UVA physicians, nursing, and ancillary staff, in order to facilitate safe and efficient patient transfer. Coordinator is responsible for communicating with various internal and external customer involved with patient transfers and medical center operations, and initiate appropriate escalate for services if needed. Coordinator will use clinical experience and knowledge to gather the appropriate clinical information needed to provide patient clinical presentations and updates to UVA physician teams, and will escalate any identified concerns for patient condition changes to the appropriate teams, based on the information provided by the referring facility.
Position Compensation Range: $ $55.38 Hourly

ORGANIZATIONAL DUTIES:

1. Communicates appropriately using good interpersonal skills.

Positive, professional demeanor is projected through verbal and non-verbal communications. Information for patients and staff is delivered in a manner that is supportive, timely and understandable. Interpersonal conflicts are resolved using appropriate methods and organizational resources, including but not limited to Employee Relations Services and Faculty Employee Assistance Program. Diverse perspectives are acknowledged; language and behaviors are modeled that build inclusiveness in the work environment. Ideas and suggestions are clearly communicated. Clarification of communication is requested when appropriate.

2. Serves, manages and supports internal and external customers.

Privacy is maintained at all times for patient and employee information. Actions are initiated to meet or exceed customer/co-workers expectations in delivering service by implementing the I Make the Difference philosophy (Ownership begins with me; Greet customers by making eye contact and smiling; Provide positive, professional and prompt responses, e.g. helping visitors find their way; Close every interaction with - Is there anything else I can do for you?). Appropriate resources throughout the Organization are used consistently to meet customer needs. Relationships with staff in other work areas are fostered to meet internal and external customer needs. Positive working relationships with peers, management and customers are maintained at all times. Organizational Mission and Values of Accountability, Stewardship, Professionalism, Integrity, Respect and Excellence are evident in behaviors.

3. Participates in performance improvement activities.

Participation in Performance Improvement activities and initiatives is on-going. Initiative is demonstrated to proactively diagnose and resolve problems. Change is met with positive, supportive behavior.

4. Participates as a team member and is accountable for own work responsibilities. Time off is scheduled to avoid disrupting workflow. Help is offered to others to solve problems and complete tasks to facilitate communication and positive team dynamics. Productive work habits are consistently displayed. Accountability for actions and decisions is demonstrated in daily work. Feedback is solicited and accepted in a positive manner. Constructive input is offered to support the work unit.

MINIMUM REQUIREMENTS:
Education: Graduate of an accredited nursing program/associates degree in nursing (ADN) required. Bachelors of Science in Nursing Degree is preferred Experience: 3 years of experience as a med/surg, critical care, or ED bedside RN is required; 5+ years of experience at the bedside in these areas is preferred. License/Certification: Practice as a Registered Nurse in the Commonwealth of Virginia is required. PHYSICAL DEMANDS

Sitting for prolonged periods, frequently utilizing a computer and phone system, typing, and multi-tasking; Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull

EXPECTATION FOR ALL EMPLOYEES:

To provide excellence and innovation in the care of patients, the training of health professionals and the creation and sharing of health knowledge. This institution exists to serve others, and does so through the expression of our core values:

Accountability

Acknowledging and assuming responsibility for where we have succeeded and failed in terms of our actions, decisions, policies and results

Stewardship

Responsibly and carefully managing our resources and commitment to continual improvement and learning while acknowledging shortcomings or problems in our quest

Professionalism

Approaching all that we do, in a collaborative way, to deliver excellent care through the lens of helpfulness, positivity, kindness and competency

Integrity

Being honest, open and fair through our behaviors, attitude and treatment of others

Respect

Being mindful of building a diverse and inclusive environment while showing compassion for everyone through our caring and intentional ways

Excellence

Conducting ourselves in a manner that surpasses ordinary standards through our preparation, collaboration and proactivity in all that we do

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

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