Rooms Inspector

7 days ago

Pittsburgh Pennsylvania, United States Sage Hospitality Full time

Why us?:
The Joinery hotel, a Curio Collection by Hilton located in Downtown Pittsburgh is hiring a Room Inspector.


Joinery Hotel Pittsburgh, Curio Collection by Hilton, is a welcoming, 185-room boutique hotel and local gathering place in Downtown Pittsburgh's Golden Triangle representing the legacy, local pride and grit of the Burgh.

A compact and cozy respite for today's curious traveler, Joinery Hotel honors the city's working class history and distinct culture with a modern edge, including an experiential lobby with 'offering table' check-in experience and tasting library, nearly 800 sq ft of meeting and event spaces, a 10th floor outdoor terrace with a unique view of the city.


Perks:
Medical, Dental, Vision, first of the month after hire, no waiting period

Unlimited Vacation

401k enrollment after 60 days

Hilton discounted rooms for family and friends

Sage Hospitality Room discounts & Perks

And Many More


Looking to inspire discovery and build community, guests have the option to kick back with a record, sip on a craft beer in the library, take in a bold contemporary art collection showcasing local talent, or gather together to learn a new skill.

An inviting space for leisure and business travelers alike, Joinery Hotel Pittsburgh is the ideal launch pad for exploring Steel City from a local's point-of-view.

"


As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do.

We believe in enriching lives one experience at a time.

More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work.

By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike.

No matter your daily role, Sage recognizes that your success is about more than the work you do—it's really about who you are, which is why we invest in your personal and professional growth.

We hope you consider joining us

Job Overview:


The Rooms Inspector ensures associates promptly clean public areas and guest rooms are maintained, cleaned and inspected to standard for resale to incoming guests.

Responsible for training associates on customer service, cleaning standards, and adherence to the department's operations. Inspects rooms and assigned areas for cleanliness and maintenance.

Responsibilities:
Supervise, coach, counsel and train Public Area Attendants, Room Attendants and Linen Runners.


Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.


Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.


Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.


Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.


ssue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.

Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

All other duties as assigned, requested or deemed necessary by management.

Qualifications:
Education/Formal Training

High school education or equivalent experience.

Experience


Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.

Requires supervisory skills.

Ability to interpret reports

Physical Demands


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to communicate with guests and staff

Ability to inspect guest rooms and review reports

Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.

Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.

Carrying up to 35 lbs. of supplies.

Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required.

Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.

No driving required.

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