Security Supervisor

2 weeks ago

Atlanta, Georgia, United States Atlanta Fulton County Zoo, Inc. Full time

Job Purpose:


Under the supervision of the SecurityManager, the Security Supervisor carries out supervisory duties thatcan include some or all the following: interviewing, orienting andtraining employees; planning, assigning, and directing work; coachingand appraising performance; addressing complaints and resolvingproblems; and making hiring and termination recommendations.

TheSecurity Supervisor will manage shifts in the absence of a SecurityManager.

This position is an essential operating position(s) and assuch, may be required to remain on and/or report for duty duringdeclared emergencies or when necessary to support operational needs.

Declared emergencies will be defined by the Director of Safety andSecurity or appropriate manager. In addition, Supervisors must becapable and willing to serve as a member of Zoo Atlanta's SpecializedEmergency Response Team (S.E.R.T.).

Schedule :
Thursday, Friday, Saturday, Sunday, andMonday (Core Hours 10am - 6pm)

Responsibilities:
While on duty, respond immediately to open shifts; able to workextended hours when needed.

Provide direction on assigned shift to enforce security/safetyprograms and ensure posts orders are followed, established patrolsare completed, and reports and logs are filed daily and weekly.

Assist in creating and managing work schedules.
Assists in the training of security officers and review of postorders ensuring officers have competent knowledge of assignments.
Communicate with manager, daily and weekly, regarding officer'sperformance, security, and safety issues.
Prepares, files, and submits various reports as required.
Assists the Manager in delegating work, responsibility,
Assist with Investigations of accidents, incidents, and otherunlawful activities.
Inspects and evaluates security officers for appearance,alertness, and proper performance.
Communicate company policies and procedures to all staff.
Inspect and security equipment used by the security officers.
Conduct briefings during shifts to inform officers of pertinentinformation regarding ZA.
Responds to alarms and dispatch calls; decides what actions totake based on situation, facts known and position limitations.
Perform routine patrols and escort duties when needed.
Document any irregularities on daily shift reports, incidentreports, violation reports, injury forms and if necessary, work orders.
Performs other job-related duties as assigned by manager or higher.

Experience and Skills:

Knowledge:
5 yrs. of experience in security, military, or other publicsecurity experience preferred.
3 years of supervisory experience within the past 5 years preferred.

Special skills and abilities:
Proficient with Microsoft Word and Excel. Good communicationskills (both verbal and written), and excellent interpersonal skills.
Must be flexible with excellent public relations skills.

EDUCATION:
Requires a High School Diploma or the equivalent. Degree preferredbut not required.
Must pass all applicable background checks, pre-employmenttesting, and criminal history.

Certificates/Licenses/Registrations:
Must have a valid GA driver's license and good MVR.

All employeesthat drive Zoo vehicles/carts/operate a Ride (train, carousel, etc.)must consent to a MVR verification that is acceptable per ZooAtlanta's auto liability insurance carrier's guidelines to performthis function).


PHYSICAL DEMANDS :
Must be able to lift 50+ lbs.

WORK ENVIRONMENT:
Ability to work outdoors ininclement weather.

Employees are expected to work outside more than50% of time, must be comfortable working in cold and hot weather conditions.


MISC:
This job description is not intended to beall-inclusive. Therefore, the employee may be required to performother reasonably related duties as assigned by the immediatesupervisor or other management. The company reserves the right torevise or change job duties as business requirements dictate. It ismutually agreed that this job description does not constitute awritten or implied contract of employment.
Zoo Atlanta is and EOE and provides a Smoke-free and Drug-freeWork Environment
If you are having difficulties with the application process, please click here

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