Medical Front Desk Representative, West Palm Beach

1 week ago


West Palm Beach, Florida, United States Boys Town Full time

Manages various clinic tasks such as client check-in, scheduling, and insurance verification. The role involves supporting clinic operations, providing excellent customer service, communicating with clients, and handling administrative duties.

  • Welcomes and registers clients, updates information in the electronic record system, and notifies providers of client arrivals.
  • Processes incoming calls, completes intake forms, and assists with billing and insurance inquiries.
  • Obtains insurance authorizations and benefit information, ensuring accurate communication with providers and clients.
  • Collaborates with external sources to gather necessary service details.
  • Manages documentation, responds to emails promptly, and maintains a clean clinic environment.
  • Conducts appointment confirmations and organizes clinic front desk operations.
  • Responsible for ordering office supplies and monitoring the waiting area.

Skills and Qualifications:

  • Knowledge of scheduling systems, electronic records, and health insurance.
  • Ability to manage confidential records and communicate professionally.
  • Capable of working independently, meeting deadlines, and multitasking effectively.

Requirements:

  • High school diploma or equivalent.

Preferred Qualifications:

  • At least 1 year of experience in a healthcare setting.

About the Company:

Founded in 1917, Boys Town is a renowned organization dedicated to transforming the way children and families are cared for in America. Initially a small boardinghouse in Omaha, Nebraska, Boys Town has evolved into a leading national institution in child and family care. The establishment of Boys Town National Research Hospital expanded its services, offering diverse career opportunities in healthcare and research. Boys Town fosters an inclusive culture that values individual strengths and experiences, believing that diversity enhances teamwork, decision-making, innovation, and overall business performance. Employees at Boys Town enjoy exclusive benefits such as free medical consultations, prescription coverage, tuition assistance, parenting resources, and professional growth opportunities. Joining Boys Town means becoming part of a community committed to improving the lives of children, families, patients, and communities.

Please note that this overview provides a summary of the role and does not encompass all responsibilities and qualifications. Boys Town is an equal opportunity employer, supporting diversity and inclusion in the workforce. Qualified candidates are evaluated without regard to race, color, religion, gender, national origin, age, disability, or veteran status.



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