Retirement Counselor

2 weeks ago


Atlanta, Georgia, United States GeorgiaGov Full time

Join our team at the Teachers Retirement System of Georgia, where we are dedicated to providing pension education, protecting plan investments, and effectively managing retirement benefits. Our goal is to become the leading retirement system offering outstanding and comprehensive service. As the largest public retirement system in Georgia, we are always on the lookout for talented individuals who are aligned with our mission of enhancing the retirement journey for our members and retirees. If you are seeking a rewarding workplace where you can develop professionally and have a positive impact, we want to connect with you. We are currently seeking applications for the position of Retirement Counselor in Atlanta, GA.

The Teachers Retirement System is hiring for a Retirement Counselor role within the Member Services Division. The selected candidate will be responsible for providing guidance and advice to members on retirement options, service credits, and member rights in accordance with TRS laws and regulations.

Essential Functions and Responsibilities:

  • Conduct analysis of member accounts to determine retirement eligibility and service purchase eligibility following TRS laws and policies.
  • Offer personalized counseling to members and their representatives, address inquiries regarding individual accounts, assist with online retirement applications, and complete relevant retirement forms.
  • Estimate monthly benefits, calculate costs for purchasing additional service credit, and handle related paperwork.
  • Review past account activities for accuracy and make corrections as needed.
  • Address member and family inquiries regarding TRS laws, documentation requirements, and other account-related matters.
  • Undertake any other duties as assigned.


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