Wheelchair Agent

1 week ago

San Francisco, California, United States ABM Full time

Pay: $20.72 Hourly Rate

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit | Flight benefits for eligible positions .

Why work for ABM?

ABM is HIRING IMMEDIATELY for Wheelchair Agents.

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM's comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Summary:

ABMis looking for an Wheelchair Agent, for a large airline client at SFO Intl Airport. Our agents assist many per day. If you enjoy being around airplanes, working in a team and safety-first environment, then this role is perfect for you

Position Summary Details

The function of this job is to fulfill the passenger services obligation of the airlines for its officially disabled passengers as well as to assist non-disabled persons who desire wheelchair assistance for their comfort. Passenger services positions are very customer service oriented and "tipping" is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25–$100 per week (example only).

Essential Functions

At all times follow all safety precautions (push wheelchair at a safe pace, beware of other passengers and carts darting into path, push only one wheelchair at a time, back wheelchairs down jetways rather than face-forward due to decline of the jetway ramp, etc. Interact with passengers in a positive interpersonal way Assist passengers in any way necessary to provide professional passenger relations (i.e. providing directions, assisting with flight information, and helping with any out-of-the-ordinary circumstances like delayed flights) Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes

Responsibilities

Safely transport passengers from gate to gate, curb to curb, or gate to curb dependent upon whether they are

In-terminal plane transfers, originating passengers, or destination-arriving passengers Assist passengers at baggage claim as necessary Coordinate with dispatcher for assignments (dependent on airport) Coordinate with gate agents to assist any wheelchair-assisted passengers who will need gate agent assistance at time of boarding to board the aircraft Complete thorough Incident Reports for any accidents or out-of-the-ordinary events while in the court of transporting a passenger

Benefits

Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That's why ABM delivers some of the best benefits in the industry. Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits. Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement * Depending on your work status and location, you may have access to some of these offerings.

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