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referral specialist

4 months ago

Bangor, Maine, United States Covenant Health Full time

Position Summary:

The Referral Specialist assists staff and providers in performing various duties to support CHS Integrated Medical Group's patient referral and advanced imaging authorization process.

The Referral Specialist is the liaison between the patient, payor and the provider and or location of service. The Referral Specialist will document all necessary appointment, referral and order information in the electronic medical record.

Primarily responsible for the timely processing of incoming/outgoing referrals and advanced imaging orders (procedures and tests) in alignment with our Service Level Agreement (SLA).

Provides patients with correct documentation of date, time, service location and any necessary preparation for scheduled tests and referrals. Previous EMR experience is preferred, along with medical office experience. Computer skills and medical terminology required. Qualified applicants must possess strong interpersonal skills, be a team player, be able to multitask and support CHS mission.

Education:
High School Diploma/GED

Experience: 1-3 Years Experience Preferred

Covenant Health Mission Statement


We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.


Our Core Values:

  • Compassion


We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.


  • Integrity
We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

  • Collaboration
We work in partnership, dialogue and shared purpose to create healthy communities.

  • Excellence
We deliver all services with the highest level of quality, while seeking creative innovation.


Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).