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Helpdesk Support Specialist
2 weeks ago
Position: IT Support Specialist
Company: Southern Bank
Job Location: Poplar Bluff Oak Grove Branch - Poplar Bluff, MO
Overview: The IT Support Specialist will play a key role in assisting the IT department with various tasks. At Southern Bank, we value teamwork, innovation, and confidentiality.
Responsibilities:
- Provide support for technical issues in the environment
- Collaborate with team members to ensure system reliability
- Install, upgrade, and maintain computer and network systems
- Resolve technical problems with networks and systems
- Assist with other duties assigned by the Information Systems Manager
Requirements:
- Knowledge of mobile and desktop computer systems
- Basic understanding of networking
- Strong problem-solving abilities
- Flexible work schedule
- Attention to detail
- High school diploma or equivalent
- Relevant technical customer support experience
Core Competencies:
- Building Trust
- Customer Focus
- Contributing to Team Success
- Developing Others
- Information Monitoring
- Planning and Organizing
- Technical/Professional Knowledge and Skills
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