Executive Housekeeper

3 weeks ago


White Sulphur Springs, Montana, United States The Greenbrier Full time

Job Title: Executive Housekeeper

Company: Boutique Hotel

  • Responsible for overseeing performance and development of inspectors, room attendants, and housemen.
  • Select, hire, and train employees as needed.
  • Monitor occupancy and manage room status updates.
  • Ensure compliance with Union guidelines for work assignments.
  • Review daily schedule for staffing needs and make necessary adjustments.
  • Address guest requests and complaints promptly.
  • Conduct shift briefings and delegate assignments.
  • Establish a safe working environment through communication and training.
  • Monitor staff productivity and uphold cleanliness standards.
  • Handle VIP preparation and follow-up.
  • Review staffing plans and equipment staging for efficient operations.
  • Complete inspections to maintain quality standards.
  • Retrain and cross-train staff members.
  • Maintain supply levels and oversee room maintenance.
  • Ensure Lost & Found items are handled properly.
  • Verify and resolve payroll discrepancies.
  • Coach and counsel employees when necessary.
  • Recruit and retain team members.

Requirements:

  • Experience as an executive housekeeper in a luxury hotel/resort.
  • Knowledge of Opera and Knowcross systems.
  • Degree in hospitality or related field preferred.
  • Effective communication skills for interacting with staff and guests.
  • Strong leadership and organizational abilities.
  • Intermediate computer skills and a valid Driver's License.

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