Executive Housekeeper
3 weeks ago
Job Title: Executive Housekeeper
Company: Boutique Hotel
- Responsible for overseeing performance and development of inspectors, room attendants, and housemen.
- Select, hire, and train employees as needed.
- Monitor occupancy and manage room status updates.
- Ensure compliance with Union guidelines for work assignments.
- Review daily schedule for staffing needs and make necessary adjustments.
- Address guest requests and complaints promptly.
- Conduct shift briefings and delegate assignments.
- Establish a safe working environment through communication and training.
- Monitor staff productivity and uphold cleanliness standards.
- Handle VIP preparation and follow-up.
- Review staffing plans and equipment staging for efficient operations.
- Complete inspections to maintain quality standards.
- Retrain and cross-train staff members.
- Maintain supply levels and oversee room maintenance.
- Ensure Lost & Found items are handled properly.
- Verify and resolve payroll discrepancies.
- Coach and counsel employees when necessary.
- Recruit and retain team members.
Requirements:
- Experience as an executive housekeeper in a luxury hotel/resort.
- Knowledge of Opera and Knowcross systems.
- Degree in hospitality or related field preferred.
- Effective communication skills for interacting with staff and guests.
- Strong leadership and organizational abilities.
- Intermediate computer skills and a valid Driver's License.
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