Operations Agent

2 weeks ago


Corpus Christi, Texas, United States City Of Corpus Christi Full time
Summary

We welcome and appreciate your interest in employment with the City of Corpus Christi.

We are an equal opportunity employer; no information obtained during the recruitment or selection process is intended for any discriminatory purposes.


Pay

This position is a Non-Exempt position at pay grade 107.

Attendance

Non-rotating 40-hour work week, Monday - Friday, 8:00 am - 5:00 pm; must be available to work additional hours as needed.


Who May Apply?

Internal City employees only. No external candidates or non-City employees will be considered

Overview

The Operations Agent performs duties assigned to landside operations, which encompasses parking lots, terminal curbside, International Drive, Quick Turn Around (QTA) facility, and terminal building.


Responsibilities

  • Performs daily operations of parking operations, including but not limited to customer service, completion of reports and documentation, communication and coordination with management staff
  • Monitor parking lots for safety, security, and customer service issues
  • Creates work orders for issues and reports emergent conditions
  • Conduct parking lot inspections and documents appropriately
  • Monitors all equipment for performance and schedules preventative maintenance as needed
  • Constantly monitors terminal curbside and responds to reported issues
  • Responds to and reports unattended vehicles curbside
  • Issues Public Address announcements and assists with ticketing unattended vehicles
  • Instructs customers to use short term parking for period of free parking
  • Controls traffic during peak periods
  • Ensures curbside safety, security, and efficiency
  • Provides exceptional customer service to those passengers inside the terminal
  • Answers all questions and directs them to services or agencies
  • Responds to passenger complaints and initiates response
  • Conducts terminal inspections and issues work orders for repair of broken or out of service equipment
  • Completes finalized and accurate documentation of terminal actions
  • Responds to public area door alarms when dispatched remotely from software system
  • Responds to requests to use commercial lane curbside and monito commercial ground vehicle operations
  • Manage Lost and Found program and inventory
  • Handles Landside Duty Cell Phone and assists with answering public phone calls when Administration staff are not on duty
  • Conduct daily inspection of QTA facility
  • Maintain working relationships with tenant managers
  • Inspect and respond to issues related to facility, including minor custodial issues and generating work orders
  • Utilize computer and software applications including MS Office, Internet Explorer, and Maximo
  • Coordinate with supervisor and other trades for the purpose of operating projects and work with others efficiently
  • Works with Lead Landside Agent to update manuals and SOPs related to Facilities, equipment, and personnel
  • May be asked to perform other duties as assigned
Qualifications

  • Requires High School Diploma/GED
  • Minimum of two (2) years of experience
  • Must be able to pass a criminal history background check
  • Airport Dispatcher experience preferred
  • A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire
Other Information:

Benefits

The City offers an excellent benefit package that includes:

  • Texas Municipal Retirement System - TMRS is a required retirement plan for all full-time employees. Each employee automatically contributes 7% of their total compensation. The City will match employee contributions 2 to 1 during retirement.
  • Medical/dental/vision/life coverage for employees and their eligible dependents.
  • Vacation - 88+ hours per year
  • Personal leave - 40 hours per year
  • Sick leave - 96 hours per year
  • Voluntary 457b deferred compensation plan
  • Ten (10) Holidays
  • Flexible Spending Account
  • City Employee Health & Wellness Clinic & City Employee Fitness Center
  • Learning & Development Academy
  • Tuition Reimbursement Programs
  • Employee Recognition Programs
Basis of Rating

Application review and the City may also conduct additional skill assessment tests, in addition to the panel interview.

Closing Statement

  • Selected applicants must be able to pass a background investigation and a pre-employment drug test.
  • Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.
  • In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.

  • Front Desk Agent at

    2 weeks ago


    Corpus Christi, Texas, United States Bluff's Landing Marina & Lodge Full time

    Job DescriptionJob DescriptionBluff's Landing Marina & Lodge in Corpus Christi, TX is looking for a bright personality as a Front Desk Agent to join our Guest Services team.We are located at 4234 Laguna Shores Road in Flour Bluff. We embody a culture of respect, gratitude and empowerment day in and day out. Our ideal candidate is a self-starter, full of...

  • Floater Agent

    2 weeks ago


    Corpus Christi, Texas, United States Gallagher Full time

    About Us: Welcome to Pronto Insurance, a flourishing general agency in South Texas Since 1997, we've been on an unstoppable journey of growth, and now, with over 200 captive locations in Texas, California, and Florida, our expansion knows no bounds. Join our team and be part of the driving force that makes Pronto Insurance products a reality for all....


  • Corpus Christi, Texas, United States OnSite Solutions Full time

    Job Summary:The primary responsibility of the Automotive Detailer is to clean and refurbish new and used vehicles within the scope of the customer specifications.Compensation:$ per day, paid weekly Hourly and Commission Pays available. Benefits Medical, Dental, and Vision Insurance PTOCompetitive Pay Responsibilities Washes vehicle exterior, cleans interior...


  • Corpus Christi, Texas, United States Commander, Navy Installations Full time

    Pool and/or Waterfront Lifeguard duties comprise 60% of incumbent's time and include but are not limited to:Performs all pool and/or waterfront lifeguard responsibilities (e.g., supervising swimmers/patrons and their activities, monitoring all natural water activities, applying first aid, enforcing safety rules, reporting safety hazards to supervisor,...

  • Locum Tenens CRNA

    2 weeks ago


    Corpus Christi, Texas, United States LocumTenens Full time

    Job Description is seeking a CRNA Anesthesia for a locum tenens job in Corpus Christi, Texas.Job Description & RequirementsSpecialty: AnesthesiaDiscipline: CRNADuration: 13 weeksEmployment Type: Locum TenensA busy hospital is seeking a CRNA for locum tenens coverage.Come visit the secret beach of Corpus Christi, Texas Most people don't think to head to Texas...


  • Corpus Christi, Texas, United States teamworkonline Full time

    OverviewUtilizing initiative and independent judgment, the Assistant General Manager/Director of Booking assists the General Manager in planning, directing and managing the day-to-day operations of American Bank Center, including arena and auditorium booking, sales & marketing, finance, event services, operations, human resources, public safety, production,...


  • Corpus Christi, Texas, United States Oak View Group Full time

    Oak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...


  • Corpus Christi, Texas, United States Mohawk Industries Inc Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:At Mohawk Industries, we're committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of...


  • Corpus Christi, Texas, United States City Of Corpus Christi Full time

    Summary We welcome and appreciate your interest in employment with the City of Corpus Christi. We are an equal opportunity employer; no information obtained during the recruitment or selection process is intended for any discriminatory purposes. Pay This position is a Non-Exempt position. Attendance Rotating shift, Monday - Sunday. Twenty-four (24) hours...


  • Corpus Christi, Texas, United States Upbring Full time

    OverviewAbout Upbring At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can't speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness. About our Children's SheltersMany...

  • Account Manager

    4 weeks ago


    Corpus Christi, United States Jessica Kelly - State Farm Agent Full time

    Job DescriptionJob DescriptionAccount Manager - State Farm Agent Team Member - Claims SpecialistROLE DESCRIPTION:As a Claims Specialist for Jessica Kelly - State Farm Agent, you are vital to our daily business operations and customers success. You help sustain our agency through meaningful client relations and acting as a liaison between customer needs and...


  • Corpus Christi, United States Kemper Full time

    Location(s) Corpus Christi, Texas Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge,...

  • Boarding Agent

    4 weeks ago


    Corpus Christi, United States Biehl & Co. Texas, LLC. Full time

    Job DescriptionJob DescriptionBenefits:401(k)Paid time offTraining & developmentVision insuranceWellness resourcesRole Objectives: Boarding Agent is responsible for fulfilling ship owner service requests, preparation of paperwork and compliance related to incoming and outgoing ships, as well as to order appropriate resources for and notify port authorities...

  • Operations Manager

    2 weeks ago


    Corpus Christi, United States SERVPRO Corpus Christi East-11323 Full time

    Job DescriptionJob DescriptionWe are looking to add an Operations Manager to our team! The Operations Manager will be report to the General Manger and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers quality...

  • Operations Manager

    2 days ago


    Corpus Christi, United States SERVPRO Corpus Christi East-11323 Full time

    Job DescriptionJob DescriptionBenefits:401(k)Dental insuranceHealth insuranceVision insurance We are looking to add an Operations Manager to our team! The Operations Manager will be report to the General Manger and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and...


  • Corpus Christi, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared...


  • Corpus Christi, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared...

  • Front Desk Agent

    2 weeks ago


    Corpus Christi, United States Mcr Hotels Full time

    The Front Desk Agent at the Hilton Garden Inn Corpus Christi is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel.ESSENTIAL FUNCTIONS :Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room...

  • Front Desk Agent

    4 weeks ago


    Corpus Christi, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...

  • Front Desk Agent

    4 weeks ago


    Corpus Christi, United States Extended Stay America Corpuschristi Full time

    Job Summary:Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...

  • Front Desk Agent

    4 weeks ago


    Corpus Christi, United States MCR Hotels Full time

    The Front Desk Agent at the Hilton Garden Inn Corpus Christi is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room...

  • Front Desk Agent

    4 weeks ago


    Corpus Christi, United States MCR Hotels Full time

    The Front Desk Agent at the TownePlace Suites by Marriott Corpus Christi is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing...

  • Front Desk Agent

    4 weeks ago


    Corpus Christi, United States MCR Hotels Full time

    The Front Desk Agent at the Courtyard by Marriott Corpus Christi is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room...

  • Front Desk Agent

    4 weeks ago


    Corpus Christi, United States Highgate Hotels Full time

    HourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...

  • Front Desk Agent

    4 weeks ago


    Corpus Christi, United States Homewood Suites Corpus Christi Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    3 weeks ago


    Corpus Christi, United States Extended Stay America CorpusChristi Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guests account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    4 weeks ago


    Corpus Christi, United States Extended Stay America CorpusChristi Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • Corpus Christi, United States Bluff's Landing Marina & Lodge Full time

    Job DescriptionJob DescriptionBluff's Landing Marina & Lodge in Corpus Christi, TX is looking for a bright personality as a Front Desk Agent to join our Guest Services team.We are located at 4234 Laguna Shores Road in Flour Bluff. We embody a culture of respect, gratitude and empowerment day in and day out. Our ideal candidate is a self-starter, full of...


  • Corpus Christi, United States Yes! Communities Full time

    About YES YES Communities, founded in 2008, owns and operates manufactured housing communities with locations across the United States. YES takes a new approach to manufactured home communities and works to build and maintain an environment in each community that reflects their positive YES attitude. YES's unique operating model, personal approach and...

  • Sales Manager

    4 weeks ago


    Corpus Christi, United States Kemper Full time

    Location(s)Corpus Christi, TexasDetailsDetailsKemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional...