IT Field Service Technician
1 week ago
Must have at least 3 years of IT support experience and must be able to travel to client sites within a 50-mile radius of Greensburg.
This position is responsible for providing all aspects of ongoing network administration, server support and end-user support onsite at client locations.
Responsibilities:
Installing, managing, configuring and troubleshooting software on desktops, laptops and servers
Managing, configuring and troubleshooting firewall security appliance.
User account maintenance, including:
adding new user accounts; setting-up new user desktop profiles and mail profiles; deleting user accounts; and resetting passwords.
Computer setup, including:
setting up and connecting new computers, installing software, setting-up user profiles, migrating profiles and data.
Qualifications:
Associate or Bachelor's degree in technical field
3+ years of experience supporting multiple customers via phone or in the field
Experience with Microsoft-based Server environments, SonicWALL products, disk-based and cloud based backup solutions and related network infrastructure including PC's and mobile devices.
Knowledge of core networking concepts including TCP/IP, DHCP, DNS
Exchange administration with migration and upgrade experience
LAN/WAN (VPN, VLAN, Firewalls, etc.)
Microsoft Certification a plus
Strong troubleshooting skills
Must be able to work after regular hours and weekends as required
IT Field Service Technician - (phone number removed)
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