IT Asset

Title: Operations Specialist IV – IT Asset & Configuration Management Analyst

Setting: Hybrid; Onsite an average of 3 days per week.

Location : St Louis, MO

Contract : 6 + months

Job Description:

The Information Technology (IT) Asset & Configuration Management Analyst will assist with the management of hardware technology assets in the Asset Management Database (AMDB) and configuration items (CI) in the Configuration Management Database (CMDB). The person in this role is responsible for providing data analysis and updates to support the effective management of digital technology assets and CIs, whether owned and managed by Shared Services IT, third-party service providers or business units outside Shared Services IT.

Essential Functions:

Update, validate and maintain enterprise AMDB and CMDB Track and monitor asset and CI inventories based on operational guidance from the ITAM and Configuration Management Lead Identify and investigate asset and CI inventory variances Coordinate remediation activities for these variances based on operational guidance from the ITAM and Configuration Management Lead Support efforts to ensure ITAM and Configuration Management Process discipline is adhered to across all aspects of the ITAM and Configuration Management Process. Ensures compliance with our governance processes to ensure assets and CIs are maintained to standards in our data repository Managing the asset disposal process, and coordinating with Ameren's asset disposal managed service provider Prepares asset and CI reports and metrics for the ITAM and Configuration Management team, stakeholders and executive leadership. Supports internal self-audits and external audits of assets and CIs as required. Provides support for collection of information for budgeting, compliance, and cost comparisons as needed Provides support and backup to the ITAM and Configuration Management Lead through performance of regular ITAM and Configuration Management activities. Define and maintain ITAM and Configuration Management policies, standards and processes across both Enterprise and Operating unit/Segment teams Design and implement policy enforcement methodologies to detect non-compliance Facilitate ITAM and Configuration Management training and knowledge management, setting up knowledge portals and information distribution protocols Co-ordinate external audit response teams, engaging stakeholders as required Performs other ITAM and Configuration Management related duties as assigned.

Qualification:

Bachelor's Degree in Information Systems, Information Technology or a related field preferred, or equivalent combination of education, training, certification and experience. 5-7 years of experience Experience working in Data Center and/or Infrastructure Services organizations and familiarity with physical and virtual servers, storage, and common infrastructure management devices Experience using asset and configuration management-related tools and data Proficiency in using advanced functionalities of Excel and other data analysis tools Excellent understanding of IT Asset Management lifecycle, and ITAM and Configuration Management best practices Required 3 years of experience in IT Asset Management and/or Configuration Management Preferred 5 years of experience in IT Asset Management and/or Configuration Management Preferred Certified Hardware Asset Management Professional (CHAMP) Certification and/or ITIL certification Good team player and ability to collaborate with broader team and process stakeholders Ability to analyze information and develop a comprehensive work plan Ability to communicate and make recommendations to peers and upper management Ability to effectively present information and responds to questions from peers and management Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Must be able to document information, issues, work and/or incidents using standard formats. Documentation must be grammatically correct, factually accurate, and appropriate to the target audience. Ability to work independently Good analytical skills Excellent problem-solving skills Advanced written communication skills

Job ID: JOB-235782
Publish Date: 29 May 2024

Tagged as: IT Asset & Configuration Management Analyst

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