Retail Service Executive

2 weeks ago

Newark, New Jersey, United States NielsenIQ Full time

Retail Service Executive

  • Newark, NJ, USA
  • Employees can work remotely
  • Full-time
  • Career Site Team: Brandbank

Company Description

Nielsen Brandbank:

About Nielsen Brandbank

With over 20 years experience and operating in 16 countries, Nielsen Brandbank is the content partner to brands, retailers, and wholesalers across the globe, creating a rich online shopping experience, while minimizing the cost and complexity for the industry.

We are embedded within the global NielsenIQ brand, leveraging over 100 years of consumer intelligence, and continuing to strive for perfection in the ever-changing and demanding world of global eCommerce.


NielsenIQ (*Brandbank's Parent Company*)

Job Description

Retail Service Executive

client:

Location:
Remote, but must be based in the
Newark, NJ or
Princeton, NJ area

Reference ID:
REF14191K

About this job
Seeking Recent Grads
You will work as part of the Retail Services Team, providing a first-class customer experience to our retailer base.

Your time will be spent interacting daily with your National Account Manager and retailer contacts, as well as interacting with key departments internally, including Supplier Sales and the wider business.

Your priority will be managing our Private Brands project with Wakefern, but you will have additional reporting and client engagement responsibilities to support the National Account Manager for this account, .

You will lead regular client touchpoints to review Brandbank deliverables and become a Subject Matter Expert to support Wakefern both day to day and strategically.

You will be expected to achieve a high level of Customer Satisfaction and contribute to the overall growth of your retail accounts by supporting your National Account Manager.


Responsibilities

  • Taking on Project Management responsibility for our pre-agreed Private Brands activity with Wakefern. This includes, but is not limited to; obtaining go get lists of products from Wakefern, obtaining required product files and / or physical samples for the required products, managing throughput and delivery with our operations team, and providing regular reporting and client updates on project progress
  • Manage with full autonomy, retailer services tasks related to specific products/services and all our core products and services via Live Chat, email, phone and/or face to face.
  • Responsible for delivering first class service levels with contacts at all levels within your customer base, aiming to resolve all queries on the first contact.
  • Building and maintaining strong, long-lasting customer relationships and develop a trusted advisor partnership with key customer stakeholders, across all relevant divisions and departments.
  • General query resolution and ensuring that any significant issues are escalated internally through the appropriate channels in a timely manner as and when necessary.
  • Supporting retailer launches and projects through range management, ensuring that new products are ready for launch when required
  • Setting up new users in our Product Library platform and running through the full-service capabilities to ensure the new user understands its full functionality.
  • Working closely with the National Account Manager to identify and achieve objectives (revenue or otherwise).
  • The incumbent will be expected to be open to going to the client site as needed (in New Jersey)

A little bit about you

You enjoy working with clients, building on relationships and are capable of hands-on problem-solving; can analyze processes to generate ideas and solutions and an articulate and a confident communicator at all levels, with the ability to work independently and as part of a team.


Qualifications

  • Experience in managing account/client relationships, or other relevant experience.
  • Experience in delivering client-focused solutions based on customer needs.
  • Excellent written and spoken English.
  • Highly organized with good time management skills and a logical approach, and the ability to prioritize workload.
  • Manage multiple tasks simultaneously, delivering against set milestones/deadlines and working under pressure.
  • Enthusiastic, hardworking, and adaptable, with good attention to detail.
  • Good knowledge levels of Microsoft packages

About NielsenIQ
Were in tune with what the world is buying. If you can think of it, were measuring it.

We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of whats happening now and whats coming next for our clients.

Todays data is tomorrows marketplace revelation.
We like to be in the middle of the action. Thats why you can find us at work in over 90 countries. From global industry leaders to small businesses, consumer goods manufacturers to retailers, we work with them all. Were bringing in data 24/7 and the possibilities are endless.

Become part of NielsenIQ at:
.

Additional Information
All your information will be kept confidential according to EEO guidelines.

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide.

We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow.

Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand whats happening now, whats happening next, and how to best act on this knowledge.

We like to be in the middle of the action.

Thats why you can find us at work in over 90 countries, covering more than 90% of the worlds population.

For more information, visit
.
NielsenIQ is committed to hiring and retaining a diverse workforce.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Retail Service Executive

  • Newark, NJ, USA
  • Full-time
#J-18808-Ljbffr

  • Category Executive

    2 weeks ago

    Newark, New Jersey, United States Interflora British Unit Full time

    Category Executive - Interflora - Hybrid Employer InterfloraArea HybridEmployment Type Full TimeReference Number JOB-1219Position Description In our Product and Supply team, we are recruiting for a Category Executive to support with the management of our product categories. In this role you'll be responsible for providing data and insight on current range...

  • Co-Manager

    2 weeks ago

    Newark, New Jersey, United States Marshall Retail Group Full time

    DO YOU WANT THE BEST JOB YOU'VE EVER HAD?Do you have a FLAIR FOR FUN and a desire to GROW?Do you enjoy TRAINING and DEVELOPING team members?COME JOIN USMarshall Retail Group/InMotion is now looking for a Co-Manager to help oversee our BRAND NEW locations in Newark Liberty International Airport and help train and develop these awesome teams We are looking for...

  • Food Service Worker

    2 weeks ago

    Newark, New Jersey, United States University Hospital Full time

    The primary purpose of the Food Service Worker position (Patient Services) is to assist in station set-up, serving food to staff, students and visitors in retail services in a professional efficient manner; and to maintain an organized and clean serv Patient Services, Food Service, Worker, Service, Patient, Retail, Healthcare, Food

  • Food Service Work

    2 weeks ago

    Newark, New Jersey, United States Adecco USA Full time

    Adecco Medical & Science is looking to fill their Food Service Worker (Retail Services) job for their local client at Newark ,NJ location . Apply now and have the opportunity to schedule an immediate interview Pay /HR Shift hours pm or pm (M-F) Job Description: The primary purpose of the Food Service Worker position (Retail Services) is to assist in station...

  • Food Service Work

    2 weeks ago

    Newark, New Jersey, United States Adecco US, Inc. Full time

    Adecco Medical & Science is looking to fill their Food Service Worker (Retail Services) job for their local client at Newark ,NJ location . Apply now and have the opportunity to schedule an immediate interview Pay /HR Shift hours pm or pm (M-F) **Job Description:** The primary purpose of the Food Service Worker position (Retail Services) is to assist in...

  • conference services attendant

    2 weeks ago

    Newark, New Jersey, United States Compass Group, PLC Full time

    Ensures that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start timeEssential Duties and Responsibilities:Moves and Attendant, Retail, Hotel, Insurance, Benefits, Associate

  • Senior Account Executive, LE, GTS

    2 weeks ago

    Newark, New Jersey, United States Gartner Full time

    About the role:The Senior Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value delivered by...

  • DJZ5 - New Jersey - Amazon DSP Delivery Driver -

    2 weeks ago

    Newark, New Jersey, United States Advanced Delivery Service inc Full time

    Job DescriptionJob DescriptionAdvanced Delivery Service wants you to join our growing teamLocation: DJZ5 - Newark, NJ - 429 Delancey stAbout us: Here at Advanced Delivery Service we care about, appreciate and reward our employees for their hard work. We have been in the industry for over 10 years, we know how to run a delivery operation. Ownership leads by...

  • Environmental Services

    2 weeks ago

    Newark, New Jersey, United States Sodexo Full time

    Unit Description:You want high visibility, challenging opportunities and a rewarding environment.Sodexo is seeking an Environmental Services 1 Manager, at Newark Beth Israel Medical Center, located in Newark, NJ. Newark Beth is a 673 bed acute care facility This is 2nd shiftShift position 3 p.m. to 11p.m.This position will require working every other weekend...

  • Account Service Manager

    2 weeks ago

    Newark, New Jersey, United States Resulticks Full time

    Title:Account Service ManagerJob Function :Account Manager / Campaign ManagerRole Type:Full-timeLocation:Major Metro Area, Canada or USAReporting to:Head of Customer SuccessStakeholders:Customer Success / Sales / Product About ResulticksResulticks is a global leader in real-time audience engagement solutions that deliver top-line growth through connected...

  • Assistant Executive Housekeeper

    2 weeks ago

    Newark, New Jersey, United States Shaner Hotel Group Full time

    Job DescriptionBe available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that...

  • Events Program Coordinator

    2 weeks ago

    Newark, New Jersey, United States Avispa Technology Full time

    Job DescriptionJob DescriptionEvents Program Coordinator A leading podcast and audiobook company is seeking a Events Program Coordinator. The successful candidate will support our work with Business Attraction and Neighborhood Activations. The ideal candidate has 5 years experience in executing events and/or community engagement. The company offers a great...

  • Assistant Manager

    2 weeks ago

    Newark, New Jersey, United States United Airlines Full time

    Day-to-day operational management and oversight of all Customer Service related activities for the Hub station including: performance, safety, customer service, and upholding United's Core 4 philosophy Serve as a subject matter expert on specific are Customer Service, Assistant Manager, Manager, Operation, Leadership, Project Management, Retail, Airline

  • Barista

    2 weeks ago

    Newark, New Jersey, United States Jackmont Hospitality Full time

    Beecher's Handmade CheeseNewark Liberty International Airport3 Brewster RdNewark, NJ 07114 BARISTA KEY RESPONSIBILITIES:• Fill guest orders efficiently while providing excellent customer service• Prepare beverages following Caffe Vita recipes and standards• Maintain clean workspace of the bar and prep area• Maintain stock of all supplies• Comply...

  • Data-Driven Marketing Senior Manager

    2 weeks ago

    Newark, New Jersey, United States Mars Incorporated Full time

    Job Description: With iconic brands like M&M's, Snickers, Orbit, Extra and Skittles, Mars Wrigley is a global leader in treats and snacking with over 100 years of history of putting smiles on people's faces while also being dedicated to positively impacting the planet through continually improving the way we source, make and market our products. We are...

  • Airline Ramp Turnaround Coordinator EWR 450hr

    2 weeks ago

    Newark, New Jersey, United States Hallmark Aviation Services Full time

    __ " ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" Hallmark Aviation is seeking professional Airline Ramp Turnaround Coordinators at Newark Liberty International Airport.PAID TRAINING PROVIDED PREVIOUS AIRLINE EXPERIENCE REQUIREDDEPARTMENT:Newark, NJ (EWR)REQUIREMENTS AND SKILLS NEEDED:Minimum 12 months airline experience preferred Ramp & Bagroom...

  • Cashier Associate

    2 weeks ago

    Newark, New Jersey, United States Burlington Full time

    If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Cashier Are you a people person with an outgoing and friendly demeanor? Can you think on your feet in a fast-paced and demanding environment? Do you enjoy the satisfaction of positively impacting someone's day? If so, this may be...

  • Stock Manager

    2 weeks ago

    Newark, New Jersey, United States Snipes Full time

    Job Description Job Description Stock Manager We live sneakers, streetwear, and neighborhood culture All Day Every Day Its an exciting time to be part of our growing retail company, with US headquarters in Philadelphia, PA. Snipes is one of the largest sneaker and streetwear retailers in Europe, and we are so excited to have been expanding in the US for...

  • Project Manager, Civil Engineering

    2 weeks ago

    Newark, New Jersey, United States Ware Malcomb Full time

    Ware Malcomb has an exciting opportunity in Newark for a Civil Engineering Project ManagerWare Malcomb Civil Engineering assists private and public clients on a broad range of commercial and residential development projects that improve and enhance our communities.Civil Engineering Project Managers are responsible for managing multiple site development...

  • Client Implementation Associate

    2 weeks ago

    Newark, New Jersey, United States Broadridge Full time

    Contents:Broadridge is growing We are seeking a Client Support Analyst to join our team inNewark, NJ We are looking for someone to lead the implementation plan for new BPO clients. We need an individual to handle the successful conversion and onboarding of new clients onto the BPO platform.Are you looking to join a creative and dynamic team? If so, we would...