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Manager, Software Development
3 months ago
AI and machine learning are key components of the core services at Zillow, enabling features like Zestimate and tailored home suggestions. The company believes in transparency, offering valuable insights to facilitate the home hunting process with speed, certainty, and convenience. Zillow's AI teams focus on leveraging Generative AI to develop seamless real estate solutions. The LLM Platform team is dedicated to creating platform services that support the use of LLMs and multimodal models across Zillow Group's various businesses. By utilizing robust LLMs customized for real estate scenarios, the team prioritizes customer trust, privacy, security, and fair housing compliance as its main pillars.
About the role
Zillow is looking for a highly skilled Senior Engineering Manager who can lead the essential aspects of the LLM Platform at Zillow Group. In this role, you will play a crucial part in shaping Zillow's strategy for harnessing generative AI, developing innovative solutions to drive impactful product and business outcomes. The team under this role will focus on building platform capabilities to facilitate the implementation of LLM powered experiences, addressing unique challenges posed by Generative AI models. Responsibilities also include overseeing key use cases such as analyzing insights from customer calls and building dialogue systems for conversational experiences.
You Will Get To
- Lead a dedicated team of engineers in establishing a comprehensive platform for the Generative AI lifecycle, spanning from prompt engineering to fine-tuning and metrics evaluation.
- Work closely with the product team to define the vision, strategy, and execution for the LLM Platform and Call AI Services.
- Collaborate with other platform teams to create a unified ecosystem for end-users.
- Engage with AI teams to identify platform requirements and develop tailored solutions.
- Collaborate with Principal engineers to design and implement solutions aligned with the technical vision.
- Build connections with AI and business teams to align the team's vision effectively.
- Stay informed about the latest trends in Generative AI platforms to drive innovation across Zillow Group.
In states like California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC, the standard base pay range for this role is competitive. Additional equity awards may be provided based on experience and performance.
Who you are
The ideal candidate should have a solid background in managing SDEs and Machine Learning Engineers, with a degree in Computer Science or a related technical field. Prior experience in software engineering, specifically in Machine Learning products, along with expertise in AI Platform, NLP, or LLM technologies is desired. Strong communication skills, a collaborative mindset, and a knack for fostering team growth are essential qualities for this role. Additionally, familiarity with cloud environments like AWS, Microsoft Azure, or Google Cloud is preferred.
Get to know us
Zillow is revolutionizing the real estate landscape, aiming to make homeownership accessible to more individuals. As the leading real estate platform in the U.S., Zillow assists users in finding their dream homes through digital solutions and seamless transactions. Whether you're part of the tech team or any other department, your contribution at Zillow plays a pivotal role in helping more people realize their dream of owning a home.
Zillow Group's commitment to enhancing the real estate process is backed by a culture of innovation, a dedication to employee well-being, and a strong emphasis on Equity and Belonging. The company provides a range of benefits including comprehensive healthcare coverage, parental leave, retirement contributions, and a supportive work environment that prioritizes work-life balance. Zillow has received accolades from various organizations, highlighting its commitment to creating a supportive and inclusive workplace.
Zillow Group values diversity and is an equal opportunity employer. Regardless of background, Zillow fosters an inclusive environment and provides equal employment opportunities to all. If you require accommodations due to a disability or special need, please reach out to your recruiter.
Prospective employees at Zillow Group will be required to sign a Proprietary Rights Agreement, outlining confidentiality, intellectual property rights, and non-solicitation clauses. If you are considering a role at Zillow Group and wish to review this agreement beforehand, feel free to request a copy from your Recruiter.
