employment program manager i

6 days ago


Fremont, California, United States State of California Full time
Employment Program Manager IEmployment Development Department
  • Salary: $6, $7,701.00 per Month
  • Final Filing Date: 6/7/2024
Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Under the supervision of the Unemployment Insurance (UI) Center Section Manager or Alternate Manager, oversees a team responsible for determining claimant eligibility for UI benefits, conducting interviews, handling inquiries, and processing claims in compliance with regulations. Ensures exceptional customer service and may deliver training sessions.

Manages and improves staff functions using Total Quality Management (TQM) methods. Submits reports promptly, implements EDD policies, and handles office administration tasks.

Implements equal employment opportunity policies, oversees promotion procedures, and ensures fair task assignments.

May require travel and/or overtime. Position based in downtown Oakland.

Working Conditions

This position does not provide visa sponsorship.

Minimum Requirements

Minimum requirements can be found in the Class Specification.

Additional Documents
  • State Application (STD 678)
  • Statement of Qualifications

It is highly recommended to apply through your CalCareer Account.

Please submit only ONE application, preferably electronically through your CalCareer Account for faster processing.

If unable to apply electronically, mail the required documents to the provided address.



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