Inside Sales
2 weeks ago
Summary
Our client, a Japanese meat exporting company, is experiencing rapid growth. They are currently seeking a Japanese bilingual Inside Sales / Account Manager to join their team. If you have experience in export/import, trading, or the food wholesale industry, they welcome your application
Duties/Responsibilities:
• Develops and maintains relationships with existing clients.
• Inputs, updates, and maintains order and invoice data within the company system.
• Provide commercial invoices to clients.
• Prepares documents and forms to move goods efficiently through import and export steps and procedures.
• Reviews paperwork and documents to ensure shipping, handling, storage charges, and customs fees are billed correctly.
• Schedules shipments to ensure delivery by promised deadlines.
• Answers clients' questions about products, deliveries, and payments.
• Resolves delivery problems and works on clients' needs.
• Answers inquiries from clients concerning products, delivery, and the industry at large.
• Provides information, quotes, credit terms, and other bid specifications to clients.
• Negotiates prices, terms of sales, and/or service agreements; prepares contracts and submits orders.
• Collaborates with suppliers to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
• Periodically prepares and reports results, status of accounts, and leads to manager.
• Collects data, interprets trends, and provides reports.
• Applies knowledge of the field and product features to match products to the needs of clients.
• Performs other duties as assigned.
Required Skills/Abilities:
• Proficient in speaking, writing, and reading English AND Japanese.
• Excellent verbal and written communication skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Excellent sales and negotiation skill
• Knowledge of shipping regulations and policies (preferred)
Education and Experience:
• Prior experience preparing customs and shipping documents preferred.
• Sales experience in the Trading, Wholesale, or Food industry. (preferred)
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Travel to meet with clients or suppliers will be required on occasion.
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