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Spa Attendant
1 week ago
Job Type
Full-time
Description
SPA ATTENDANT: Our Cove Spa Attendants maintain the cleanliness of The Cove, the lobby, restrooms, dressing and treatment rooms, common pool area and public areas, ensuring a professional and welcoming presentation.
WHAT YOU GET TO DO:
- Maintain and clean all public areas and employee work areas. Including, but not limited to, vacuuming, mopping, dusting and polishing floors and furniture, window cleaning and trash.
- Remove food and beverage plates, glasses and trays from the emersion pool areas.
- Replenish supplies in the spa and appropriate public areas as needed.
- Provide excellent customer service to guests, members and team members.
- Plan and use time efficiently while seeking to achieve the coveted 4 star level of competency.
- Pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others.
- Notify management concerning need for major repairs or additions to lighting, heating, and ventilating equipment. Clear snow and debris from entry ways.
- Pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others.
- Attend periodic staff meeting with other department heads to discuss company policies and guest feedback, and to make recommendations to improve service and ensure more efficient operations.
- Manage emotional customer situations, responding promptly to customer needs while always soliciting customer feedback to improve service.
- Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance and monitor your own work to ensure quality.
- Perform all other duties as assigned.
- Frequent pushing, pulling, bending, stooping, upward reaching
- Prolonged periods of standing, walking
- Lifting supplies and equipment up to 50 pounds or more
- Constant visual, hearing acuity
- Exposure to cleaning chemicals
- Frequent agility and dexterity required
WHAT YOU NEED TO BE SUCCESSFUL:
- Oral and written comprehension and expression.
- Ability to follow instructions.
- Ability to multi-task while maintaining a high level of organization and attention to detail.
- Ability to communicate effectively with and receive information from guests and coworkers.
- Previous experience in the housekeeping janitorial department preferred.
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