Laboratory Supervisor- Point of Care

2 weeks ago


Glen Ellyn, Illinois, United States Duly Health and Care Full time

Overview:

Location:
Glen Ellyn. Travel Required.

Hours:
Full-Time. Monday-Friday 8am-4:30pm. Every other Weekend.

Holistic benefits designed to help our team members flourish in all aspects of their lives, including:

Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.

$5,250 Tuition Reimbursement per year.

40 hours paid volunteer time off.

A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact

12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.

401(k) Match

Profit-sharing program

Are you ready to challenge the expected to deliver the extraordinary?


The Supervisor Laboratory is primarily responsible for oversight of day to day operations of phlebotomy, specimen processing, laboratory office, and reference laboratory specimens at multiple locations.

This position is responsible for productivity, quality and service, strategic planning, continuous improvement and staff development with phlebotomy and collection personnel.


Responsibilities:
The Journeys and Adventures that Await

The Laboratory Supervisor is responsible for the selection, training, evaluation, and necessary discipline of Phlebotomy staff

Responsible for disciplinary actions that may be necessary

Qualified candidate will also hold annual reviews for Phlebotomists

Responsible for managing the daily schedule for all phlebotomists to ensure adequate staff coverage at all DMG locations to provide the needed phlebotomy service hours, including approving vacation and other time-off requests and managing the float phlebotomists to maintain coverage

Responsible for ensuring patients receive a quality professional phlebotomy service and a pleasant patient experience at all locations

Responsible for reviewing and updating compliance issues with Phlebotomists

Responsible for the organization and the delegation of duties to Lead Phlebotomist(s)

Responsible for continuing education, in addition, will be responsible for the creation and distribution of proper training manuals


Responsible for providing resolutions to issues such as turn-around-times with the lab, problems receiving supplies, patient issues and concerns, and will be responsible for forwarding these issues to the correct person.

Implement and administer department activities to ensure quality, efficiency, access, work safety, and a positive patient experience

Assists Laboratory Quality-Outreach Manager with implementation and day-to-day operations of the Quality Assurance program, Compliance Program, Code of Conduct, Fraud, Waste and Abuse Plan across the enterprise while ensuring compliance with regulatory and governmental agencies related to phlebotomy and support

Responsible for oversight of phlebotomy and outreach operations to ensure adequate coverage at all DMG locations

Responsible for laboratory correspondence within DuPage Medical Group clinical locations and phlebotomists including, but not limited to phone calls, e-mails, memos, and face to face contact

Responsible for conducting informational updates with all Phlebotomists when necessary

Responsible for acquisition site preparation, go-live, and support

Responsible for a state of readiness for regulatory and state inspections

RL6 investigation and support.


Develops and implements systems, policies and procedures for the identification, collection and analysis of quality, risk and/or patient safety information.

Collects, evaluates, and maintains data concerning injuries, complaints, claims, and/or other patient safety-related data.


Investigates and analyzes root causes, patterns and trends that could result in compensatory or sentinel events, serious adverse events and near misses.

Assists with identification and implementation of corrective action where appropriate.

Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.

Facilitate thorough and credible serious event analysis that results in strong sustainable improvement strategies.

Local travel required 50-75% of the time to manage personnel within regional areas of DuPage Medical Group.

Qualifications:
The Experiences You Bring

High School Diploma or equivalency

Associate Degree or equivalent experience in a related field from an accredited university preferred.

Phlebotomy Certification

Field of Study

Phlebotomy

Minimum of 2 years of Lead or Supervisory experience and oversees at least 10 or more employees

Plus a minimum of 3 years of laboratory experience required

Certification with American Medical Technologist (AMT)

American Society for Clinical Pathology (ASCP)

National Health Association (NHA)

National Phlebotomy Association (NPA)

CPR required

Basic knowledge of OSHA, CLIA, HIPAA, and regulatory requirements. Proficient in laboratory information systems and Microsoft Office applications

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