Associate VP Digital Experience

2 weeks ago


Seattle, Washington, United States Humana Full time

Job Title: Associate VP Digital Experience - Shopping Enrollment Self-Service

Company: Humana



Location: Seattle, WA, United States

Employment Type: Full-Time



About the Company: Humana, a market leader in integrated healthcare, aims to help individuals achieve lifelong well-being through their innovative offerings and commitment to enhancing the employment experience.



Description:

Humana is looking for an experienced leader to fill the role of Associate Vice President, Digital Experience - Shopping, Enrollment, & Self-Service. In this position, you will be responsible for shaping and implementing the vision of marketing, shopping, enrollment, and self-service digital experiences in alignment with enterprise objectives.


  • Leverage product management expertise to create simple, personalized, and omni-channel enabled digital experiences
  • Apply strategies to grow Humana memberships by utilizing digital experiences effectively
  • Enhance core desktop and mobile web experiences, increase penetration, and improve convenience of self-service digital capabilities
  • Lead digital channel contributions to growth goals through digital marketing, SEO enhancements, and A/B testing
  • Optimize shopping funnel conversion and increase digitally assisted sales
  • Personalize MyHumana experience and streamline member access to benefits and healthcare needs
  • Collaborate with key leaders to define and drive roadmap features for strategic health care benefits solutions
  • Recruit, develop, and lead a high-performing team of Directors, Principals, and Product Managers

Candidate Qualifications:

  • Minimum 10 years of professional experience in product management, eCommerce, and customer experience
  • Knowledge of digital platform ecosystems, health care digital landscape, and emerging customer habits
  • Leadership experience and ability to elevate team performance
  • Technical qualifications such as MBA, or MS in Computer Sciences/Data Engineering or BS in a Technology field with 15 years of experience
  • Experience in product development lifecycle, customer insights utilization, and cloud-based eCommerce platforms
  • Strong communication, organization, problem-solving skills
  • Ability to collaborate with diverse stakeholders, influence cross-functional teams, and drive results
  • Experience in omni-channel customer experience, analytics, and managing partner relationships
  • Preferably, prior experience in the healthcare industry

Weekly Hours: 40

Humana is an equal opportunity employer that values diversity and inclusion in the workplace. Join us in our mission to provide lifelong well-being for all.



  • Seattle, Washington, United States teamworkonline Full time

    OverviewTHIS POSITION IS CONTINGENT UPON A CONTRACT AWARD/COMPLETION IN CONNECTION WITH AN RFP FOR PROSPECTIVE BUSINESS. The Associate VP Hospitality Operations is responsible for assisting the General Manager with the efficient, professional and profitable operation of the venue. The Associate VP Hospitality Operations aids the General Manager in overseeing...

  • VP of Engineering

    2 weeks ago


    Seattle, Washington, United States Brevo, Inc. Full time

    Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships to empower businesses and expand in a fast-changing digital world. Brevo makes it simple and accessible for businesses to grow their customer relationships with intuitive and scalable marketing and CRM...


  • Seattle, Washington, United States Celestia Full time

    We're on a mission to transform the internet for the better. Our team of innovative hackers, visionary futurists, and passionate nerds is devoted to creating a digital space that's safe, inclusive, and empowers everyone. By developing the world's first zero-knowledge virtual machine, we've laid the groundwork for running arbitrary code as a zero-knowledge...

  • VP of Operations

    2 weeks ago


    Seattle, Washington, United States Quail Park Full time

    Join Our Team as VP of Operations - Embark on your next JourneyAre you passionate about leading teams and enhancing the lives of seniors and ensuring their golden years are filled with vitality, dignity, and joy? Living Care Lifestyles invites you to lead the charge as our Vice President of Operations, overseeing the heart and soul of our modern aging...

  • Digital Librarian

    4 weeks ago


    Seattle, Washington, United States Seattle Academy of Arts and Sciences Full time

    Digital Librarian & Educational Technology Specialist SEATTLE ACADEMY is a dynamic community that challenges students to question, imagine, and create in order to contribute boldly to a changing world. This mission comes alive in our urban school setting where we serve grades 6 – 12 in a vibrant, independent school environment. Our diverse faculty is...


  • Seattle, Washington, United States Ursus Inc Full time

    JOB TITLE:Digital Project ManagerLOCATION:RemoteDURATION:6+ monthsPAY RANGE:$ /HourTOP 3SKILLS:3+ years of experience in digital marketing/project management. Experience using Asana and Google Sheets. Experience with budget management.COMPANY:Our client, a Fortune 500 data and AI company is looking to identify a Digital Media Operations Specialist to join...


  • Seattle, Washington, United States Security Properties Full time

    Security Properties Residential has an opening for Digital Marketing Manager At Security Properties Residential (SPR), with 100+ apartment communities in 10+ states, we are looking for talented and exceptional team members to join our team SPR offers a unique workplace that fosters an environment of growth for talent from diverse backgrounds with skills...


  • Seattle, Washington, United States Docusign Full time

    Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now,...


  • Seattle, Washington, United States Docusign Full time

    Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now,...


  • Seattle, Washington, United States BROOKS Full time

    Who We Are:At Brooks, we believe a run can change a day, a life, the world. Everyone who works here is a key part of our obsession to make the best running gear on the planet. We want our business - which also happens to be our passion - to be a place where everyone feels welcome and comfortable being themselves. Our company culture defines us, bonds us...


  • Seattle, Washington, United States Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with...


  • Seattle, Washington, United States Infosys Limited Digital Full time

    Job details Country USAState / Region / Province WashingtonWork Location Seattle, WADomain Global MarketsInterest Group Infosys LimitedSkills Domain|Sales|Sales ExecutionCompany ITL USARequisition ID 118752BRJob description The Infosys Business Development Executive is a one-of-a-kind sales rep who calls on their passion for the future to show business how...


  • Seattle, Washington, United States Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with...


  • Seattle, Washington, United States Salesforce Full time

    As the Product Education Digital Content Strategy Manager, you will play a strategic leadership role in shaping and implementing digital content strategies that drive alignment with Salesforce and Customer Success product roadmaps while elevating digital customer onboarding and adoption experiences.Responsibilities:Lead cross-functional collaboration with...


  • Seattle, Washington, United States Infosys Limited Digital Full time

    Job details Country USA State / Region / Province Washington Work Location Seattle, WA Domain Global Markets Interest Group Infosys Limited Skills Domain|Sales|Sales Execution Company ITL USA Requisition ID 118752BR Job description The Infosys Business Development Executive is a one-of-a-kind sales rep who calls on their passion for the future to show...


  • Seattle, Washington, United States Audienceplus Full time

    As the Product Education Digital Content Strategy Manager, you will play a strategic leadership role in shaping and implementing digital content strategies that drive alignment with Salesforce and Customer Success product roadmaps while elevating digital customer onboarding and adoption experiences.Job Responsibilities Lead cross-functional collaboration...


  • Seattle, Washington, United States Salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success Job DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...


  • Seattle, Washington, United States Amazon Inc Full time

    How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing ente Program Manager, Digital, Supply Chain, Video, Manager, Customer Experience, Technology

  • Associate

    1 month ago


    Seattle, Washington, United States LTIMindtree Full time

    About Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...

  • Associate

    4 weeks ago


    Seattle, Washington, United States LTIMindtree Full time

    About Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...