Nursing/house Supervisor

1 week ago

Lancaster, Pennsylvania, United States Lancaster General Health Full time

Summary

LOCATION:
Lancaster General Hospital - Lancaster, PA

HOURS:
Full Time (36 hours per week).

8:00pm-8:00am. Rotating weekends and holidays.

***:The Nursing Supervisor is responsible and accountable for the administrative supervision of the hospital in the absence of the senior leadership. She/he functions as in-house administrator utilizing the on call nursing and hospital senior administrator as needed for consultation. She/he is responsible and accountable for the management of nursing services and the quality and safety of nursing care provided across the organization. The Nursing Supervisor incorporates responsibilities of staff management, patient/family/visitor relations and interdepartmental clinical and non-clinical activities to ensure quality, safe patient care and departmental operations. He/ she is responsible for patient flow and bed assignment throughout the system. Coordinates inter-hospital transfers. He/she in collaboration with the senior administrator on call initiates the incident command center and reallocates initial resources as appropriate to the crisis/demand.

ESSENTIAL FUNCTIONS:
Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

Administrative Responsibilities:

  • Notifies the Nursing and Senior Administrator on call for an actual or evolving patient/visitor or staff issue that requires immediate action to prevent harm/injury or any disruption of hospital operations that negatively impacts patient safety or care.
  • Demonstrates understanding of situations that require legal, risk and public relations input and counsel and acts accordingly.
  • Acts as a resource person/liaison and effectively interacts with physicians, staff, patients and significant others to address and as needed document/follow up on concerns/issues.
  • Accurately and thoroughly completes shift reports (SBAR) communication tool.
  • Provides management through the interpretation and access to nursing and hospital policies and procedures. Aware of Joint Commission, CMS, DOH and other regulatory standards to support patient care.
  • Participates in development of nursing strategic plan and annual operational goals and objectives.
  • Assists in the consistency of communication of hospital and nursing operations through unit based and departmental rounding.
  • Responds to emergent situations (e.g Rapid Response, Trauma alert, MTP, Code Blue, Code Red etc).
  • Coordinates and/or assists with organ procurement.
  • Participates in Shared Governance councils/cocouncils as leader/coleader or participant.

Staffing Responsibilities:

  • Identifies the mix and quantity of nursing personnel needed to provide safe, quality patient care for the overall operation of the unit and for each shift on a daily basis based upon patient needs, staffing matrix and staff competencies.
  • Reallocates staff as needed to provide safe, quality of care across the nursing organization.
  • Adjusts staffing as needed with attention to financial objectives as appropriate.
  • Assigns sitters and cognitive coaches as needed to assure patient safety.
  • Identifies patients at risk for elopement and appropriately assigns resources and designated unit.
  • Collects sick/FMLA calls and adjusts staffing accordingly. Notes trends and issues and communicates accordingly with the Nurse Manager.
  • Proactively participates in staffing analysis for weekend coverage; notes and communicates trends to Directors of Nursing/CNO.
  • Supervises and directs the central nursing staff office to assure balanced and appropriate staffing across nursing organization.
  • Plays key role in bed coordination and allocation during periods of surge alerts.
  • Alerts nurse manager of staffing needs that are not able to be addressed daily through the staffing office.
  • Provides direct patient care as clinically competent and indirect patient care/support as needed in appropriate/emergent situations.

Human Resources/Organizational Management

  • Evaluates the performance of unit personnel and communicates with the Nurse Managers/Educators.
  • Identifies learning needs of staff and as appropriate participate in the development of shiftspecific education and evaluation.
  • Identifies potential disciplinary concerns (performance, behavior, attendance/punctuality), disciplines as appropriate and communicates/follows up with Nurse Manager.
  • Participates in the process of managing concerns of staff diversion and potential staff incapacity in the absence of departmental leadership.
  • Holds staff accountable to quality, safe patient care through compliance with approved policies and procedures.
  • Participates in staff and peer evaluations providing feedback and opportunities for improvement.

Bed Flow/Coordination

  • Plays key role in bed coordination and allocation during periods of surge alerts.
  • Directs the nursing office based bed coordinators.
  • Communicates census and bed flow plans daily at h

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