Quality Assurance Specialist

2 weeks ago

Norwalk, Connecticut, United States Internal Revenue Service Full time
DutiesWHAT IS THE CRIMINAL INVESTIGATION (CI)

DIVISION?A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:Cyber & Forensic Services, Digital ForensicsThe following are the duties of this position at the full working level.

Develops, administers, operates, manages, and maintains QA programs in the laboratory. Managesspecialized and fundamental quality assurance programs such as proficiency testing, analytical qualitycontrol and quality audits.

Assures all aspects of the laboratory QA, quality control, and proficiencytesting are sound and within the laboratory quality assurance program guidelines.

Coordinates andmanages laboratory activities in support of the laboratory QA programs.

Ensures QA programs areproperly designed and implemented in a manner that is responsive to the laboratory mission to achieveand maintain American Society for Crime Lab Directors (ASCLD)/LAB-International (ISO)accreditation.

Plans and directs training, audit and consultative activities for evaluation of QA, quality control andproficiency testing systems within the laboratory.

Administers approved proficiency tests, evaluates test results and maintains proficiency test records.
Incumbent provides QA guidance and maintenance support to all laboratory staff. Incumbent advisesmanagement regarding the development, implementation, and maintenance of the quality system.

Through audit and testing procedures, assesses the laboratory's quality and proficiency needs and adviseslaboratory management in the development, implementation, and supervision of these related programs.


RequirementsConditions of EmploymentConditions Of Employment:
Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S.

Citizen (Form FS-240))Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Submit to a drug test prior to your selection and random drug testing while you occupy the position.

A drug test with a negative result is required.
QualificationsFederal experience is not required.

The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis.

To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

INDIVIDUAL OCCUPATIONAL REQUIREMENTS:

Education:

Undergraduate and Graduate Education with a major study in one of the following quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position.

ORSpecialized Experience (for positions above GS-5): Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas

Examples include:
Reviewing production activities and capabilities in light of contract quality requirements.

Reviewing written quality or inspection procedures for adequacy and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans.

Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system.

Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance.

Identifying inadequacies and requesting corrective action.
Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods.
Investigating customer complaints and deficiency reports and providing identification of causes to appropriate authorities.
Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals.
Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections.

SPECIALIZED EXPERIENCE FOR GS-13:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service.

Specialized experience for this position includes experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas.

Examples of experience include reviewing production activities and capabilities in light of contract quality requirements.

Reviewing written quality or inspection procedures for adequacy and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans.

Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system.

Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance.

Identifying inadequacies and requesting corrective action. Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods. Investigating customer complaints and deficiency reports and providing identification of causes to appropriate authorities. Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals. Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections.

For more information on qualifications please refer to .EducationFor positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent.

An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S.

Department of Education. For a list of schools which meet these criteria, please refer to .

FOREIGN EDUCATION:
Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S.

education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.
Additional informationA one 1 year probationary period is required.
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
This is a non-bargaining unit position.

Tour of Duty:
Day Shift, Start and Stop times between 6:00AM-6:00PMAlternative work schedule, staggered work hours or telework may be available.

The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns.

This audit may include up to 2 years of returns.
Relocation expenses
  • NoFile a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
Obtain and use a Government-issued charge card for business-related travel.

Telework Eligible Positions :
Telework eligible positions do not guarantee telework.

Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program.

Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder
  • If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.

In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.

Though many locations may be listed, you will be limited to a maximum of 5 location choices. Please consider each location carefully when applying.

If you are selected for a position at one of your location selections, that location will become your official post of duty.

A career with the U.S. government provides employees with a comprehensive benefits package.

As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

.Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

Contact the hiring agency for more information on the specific benefits offered.
Required DocumentsThe following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
Online Application
  • QuestionnaireEducation
  • See Education Section aboveRegistration/License (if applicable) active, current registration/licenseHigh School Diploma (or equivalent)
  • If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.

Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).How to ApplyThe following instructions outline our application process.

You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 05/24/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 05/24/2024.

To preview the Application Questionnaire, please click the following link:
To begin the application process, click the 'Apply Online' button.

You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents.

(To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application.

To protect your privacy, we suggest you first remove your SSN).To complete , you must click the 'Submit Application' button prior to 11:59 PM (ET) on 05/24/2024.To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account ().

There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account:
. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated.

For information on what each Application Status means, visit:
.Agency contact information(ERC) Employee Resource CenterPhoneEmailWebsiteAddressCI1111 Constitution Ave NWWashington, DC 20224USNext stepsTreasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you.

You may check the status of your application for this position at any time by logging onto the USAJOBS 'My Account' tab and clicking on 'Application Status.' For a more detailed update of your application status, you may click on 'more information.' Please notify us if your contact information changes after the closing date of the announcement.

If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

Fair & TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.#J-18808-Ljbffr

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