Electronic Banking Specialist

1 week ago

Souderton, Pennsylvania, United States Univest Financial Corporation Full time

Overview:


Univest Financial Corporation (UVSP), has approximately $7.8 billion in assets and $4.7 billion in assets under management and supervision (as of December 31, Headquartered in Souderton, Pa.

and founded in 1876, the Corporation and its subsidiaries provide a full-range of financial solutions for individuals, businesses, municipalities and nonprofit organizations in the Mid-Atlantic Region.

In 2023, Univest donated $2.4 million to our communities, and our employees volunteered more than 13,100 hours.

At Univest we invest in the success of our employees and customers.

We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity.

Seeking career-focused individuals, looking to bring passion and creativity to drive change.

Our employees are encouraged to work collaboratively and embrace innovation to deploy needs based financial solutions in the communities we serve.

We're hiring an
Electronic Banking Specialist to join our Digital Operations and Support Team.

Responsibilities:

Subject matter expertise development in at least three of the following areas:

  • Wire Processing
  • ACH Origination
  • ACH Returns
  • Jack Henry online banking platform (Treasury Management + Telephone Banking)
  • Online Banking Systems platform
  • Mobile Banking
Review system reports and outputs for individual and Univest risk mitigation. Identify situations that require escalation.

Onboard new customers on various platforms while maintaining attention to detail to ensure mínimal customer disruption.

Handle administrative maintenance for customers as needed for all areas of online banking platforms

Validate system components are operational to ensure uninterrupted access for customers.

Evaluate and assess the relative risk of customer requests per laws, regulations and bank policy

Maintain the correct balance between risk management and department efficiency

Assist in compiling daily stats related to eServices processing.

Assist with department audits and work archiving

Perform additional duties as required.

Qualifications:
High School Diploma (or GED equivalent) with 3+ years of experience in a financial institution

Knowledge of bank operating policies and procedures and State / Federal banking regulations with special emphasis on those impacting electronic banking compliance

Excellent customer service and telephone skills

Must be well organized and detail oriented

Ability to handle multiple priorities independently, work positively under pressure, analyze data to solve problems and identify trends

Sufficient computer skills overall, including Outlook, Word, and Excel

Ability to function as an integral member of a team.

Flexibility and enthusiasm to work in a variety of capacities within the department.

Demonstrate a willingness to learn new systems, procedures, and business areas.

Prior experience using Jack Henry, Synergy a plus.

Click here for Benefit Information

Univest

LI-Hybrid

INDUF

  • An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability._

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